HTC Global Services ยท 1 day ago
Business Analyst
United States
Full-time
Remote
Senior Level, Lead/Staff
8+ years exp
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Hiring Manager
Nagaraju Sikinimetla
Insider Connection @HTC Global Services
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Responsibilities
Collaborate with stakeholders to understand business goals, user needs, and requirements for the Community Information System (CIS) modernization project.
Conduct a thorough analysis of the existing CIS, including its functionalities, data structures, workflows, and user interfaces.
Identify areas for improvement and optimization within the CIS, based on stakeholder feedback, industry best practices, and emerging trends.
Define and document detailed requirements and specifications for modernizing the CIS, including functional requirements, non-functional requirements, and acceptance criteria.
Work closely with technical teams to translate business requirements into technical specifications and design solutions that meet stakeholder needs.
Facilitate workshops, focus groups, and interviews with stakeholders to gather insights, validate requirements, and obtain buy-in for proposed solutions.
Develop and maintain comprehensive documentation, such as business process models, use cases, user stories, and system requirements, to support the modernization project.
Collaborate with UX/UI designers to create wireframes, prototypes, and mockups to visualize proposed changes and gather user feedback.
Assist in evaluating and selecting third-party tools, technologies, and platforms that can be integrated with the CIS to enhance its functionality and capabilities.
Coordinate user acceptance testing (UAT) and gather feedback from stakeholders to validate that modernized features meet user expectations and business requirements.
Support change management activities, including training, communication, and stakeholder engagement, to ensure the smooth adoption of the modernized CIS.
Monitor project progress, identify risks and issues, and proactively address any challenges to ensure successful delivery of the modernization project within scope, timeline, and budget.
Qualification
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Required
Bachelor's degree in Business Administration, Information Systems, Computer Science, or a related field.
Proven experience (8+ years) working as a Business Analyst or similar role, with a focus on analyzing and modernizing enterprise systems or applications.
Strong understanding of business analysis techniques, methodologies, and tools, such as requirements elicitation, process modeling, use case development, and user story mapping.
Familiarity with Agile software development lifecycle (SDLC) methodologies, such as Scrum, and experience working in cross-functional Agile teams.
Excellent analytical and problem-solving skills, with the ability to analyze complex data and information, identify patterns and trends, and propose innovative solutions.
Exceptional communication and interpersonal skills, with the ability to effectively engage and collaborate with stakeholders at all levels of the organization.
Strong organizational skills and attention to detail, with the ability to manage multiple priorities and deliverables in a fast-paced environment.
Ability to work independently with minimal supervision, as well as collaboratively as part of a team, and adapt to changing project requirements and priorities.
Preferred
Master's degree or relevant certifications (e.g., CBAP) preferred.
Benefits
Health
Dental
Vision
Paid-Time-Off
Paid Holidays
401K matching
Life and Accidental Death Insurance
Short- & Long-Term Disability Insurance
Company
HTC Global Services
HTC Global Services Inc., is a global provider of Information Technology and Business Process Services and Solutions.
10,001+ employees
H1B Sponsorship
HTC Global Services has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (360)
2022 (336)
2021 (242)
2020 (394)
Funding
Current Stage
Late StageLeadership Team
Gunasekaran Nadar
CFO
Vinod Eswaran
Global Chief Financial Officer
Recent News
Company data provided by crunchbase
