NetApp · 3 days ago
Business Analyst
Durham, NC
Full-time
Onsite
Senior Level, Lead/Staff
$132K/yr - $186K/yr
10+ years exp
Maximize your interview chancesCloud ComputingData Management
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Responsibilities
Leadership of System Integration Testing (SIT) and User Acceptance Testing (UAT) activity across stakeholders / subject matter experts within the Global Operations and Customer Support Delivery (CSD) organizations.
Work with partner relationship managers to support driving Business-to-Business (B2B) integration development and testing activity with our 3PL and 3PR partners.
Report accomplishments, challenges, and open issues with Global Operations Leadership and the Oracle Cloud Project Management Office (PMO).
Plan and schedule tasks, identify potential bottlenecks, and track progress over time with Gantt charts
Support continuous improvement of the cost to provide service, lead-time to fulfill part requests and quality of spare parts to NetApp customers.
Support continuous improvement of the end-to-end customer experience from incident to resolution across multiple functions and systems at NetApp.
Qualification
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Required
10 years of relevant related experience required.
Experience with planning and replenishing large scale networks of service part depots.
Experience with forward and reverse logistics utilizing 3PL partners.
Excellent verbal and written communication skills with ability to work collaboratively within a team environment, cross-functionally across internal functions, orgs, and with NetApp partners to meet aggressive goals and pre-defined feature and metric requirements.
Strong computer skills including Microsoft Word, Excel, PowerPoint, Project.
Familiarity with Jira for tracking task activity and testing defect resolution.
Bachelor’s degree in industrial engineering, operations management, or a related field or equivalent experience.
Preferred
Preferred experience with Field Service applications (Salesforce.com, Oracle Field Service Management, Oracle Service Logistics, and Oracle Cloud ERP).
Experience with Data Visualization techniques and Microsoft PowerBI reporting is a plus.
Experience with the Supply Chain Operations Reference (SCOR) model is a plus.
Experience with lean six-sigma principles to reduce waste is a plus.
Supply Chain Operations Reference (SCOR) professional a plus.
Project Management Professional (PMP) / Certified Project Manager (CPM) a plus.
Master’s degree preferred.
Benefits
Health Insurance
Life Insurance
Retirement or Pension Plans
Paid Time Off (PTO)
Various Leave options
Performance-Based Incentives
Employee stock purchase plan
Restricted stocks (RSU’s)
Comprehensive medical, dental, wellness, and vision plans
Educational assistance
Legal services
Access to discounts
Financial savings programs
Company
NetApp
NetApp specializes in data storage, data infrastructure, and data management solutions.
10,001+ employees
H1B Sponsorship
NetApp has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (113)
2022 (234)
2021 (214)
2020 (203)
Funding
Current Stage
Public CompanyTotal Funding
unknownKey Investors
Sequoia Capital
1995-11-21IPO· undefined
1994-01-01Series Unknown· undefined
Leadership Team
George Kurian
Chief Executive Officer
Ben Bromhead
CTO
Recent News
Investor's Business Daily
2024-11-22
2024-11-22
2024-11-21
Company data provided by crunchbase
