28 applicants

Company

Planet Technologies · 14 hours ago

Business Analyst

Eastern US - Remote

Full-time

Remote

Mid, Senior Level

5+ years exp

Maximize your interview chances

CRMEnterprise Software

Insider Connection @Planet Technologies

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Developing innovative solutions for operational and strategic changes, which is a business analyst’s primary role

Understand the business domain and specific problems that software is targeting and use an adaptive approach (learning, discovery, feedback loop) to decision making

May participate in presales calls and activities and will be required to use benchmarking to ensure accuracy of input. A predictive approach is preferred. (Planning and baselines established early to maximize control and minimize risk). May also participate in a SWOT analysis.

Gather and document functional and user experience requirements (stakeholder analysis – Identify and analyze stakeholders who may be impacted by the change and access their impact, participation, and needs throughout the business analysis activities)

Develop UI wireframes and functional workflows, as needed

Drive adoption and integration through well-planned on-boarding, integration, and knowledge transfer experience

Assist in expanding Planet’s portfolio to standardized offerings through the development and documentation of case studies, and playbooks that can be provided to prospects

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business AnalystWireframe developmentMicrosoft 365 (O365)SQL queriesAutomated UI testingCertified Business Analyst Professional (CBAP)Azure BoardsAzure DevOpsJiraVisioMicrosoft ExcelMicrosoft WordService Life-Cycle Management (SLM)Enterprise Resources Planning (ERP)Customer Relationship Management (CRM)

Required

Bachelor’s Degree with 5 years of experience in supporting Information Technology projects.

Experience with wireframe and process flow development

Proficiency in Microsoft 365 (O365) to manage projects and communicate with stakeholders.

The ability to analyze data models to deliver logical conclusions; visualizing data is required

Should have the knowledge to be proficient in inventing processes or systems needed to implement changes and have complex problem-solving skills

Should be able to produce a RACI matrix – Responsible, Accountable (approving the results), consulted (providing input) or informed of the completed item after it has been completed.

Should have a knowledge of SLM (Service Life-Cycle Management)

Knowledge of ERP (Enterprise Resources Planning) to CRM (Customer Relationship Management)

Ability to thoughtfully develop epics, features, and user stories using Azure Boards

Professional with excellent communication skills, written and verbal.

Must have the ability to proactively respond to internal/external questions and collaborate across internal/external teams.

Must be able to support the collection and analysis of data for a business or organization, providing better solutions, technology integration or systems improvements.

Should be familiar with the following BA tools: Azure DevOps, Jira, SQL Queries, Visio, Microsoft Excel and Word

Should be able to use these tools for business analytics to take a deeper dive and help to identify weaknesses, alert policy makers to unanticipated events, fixing potential problems, and even forecasting future performances.

Preferred

A Master’s/MBA degree is preferred for higher level positions, or a combination of education and experience required to meet the minimum requirement.

Experience writing basic SQL queries preferred

Experience with automated UI testing and browser tools preferred

Experience leading QA/UAT with large test groups.

Certified Business Analyst Professional (CBAP) Certification preferred

Microsoft Dynamics 365 Fundamentals and Microsoft Azure Data Fundamentals preferred, or the ability to pass the certification test within the first 6 months of employment.

MS-900, Microsoft 365 Fundamentals and/or MS-102 preferred not required