Tompkins Community Bank · 3 weeks ago
Business Analyst
Rochester, NY
Full-time
Remote
Mid, Senior Level
$68K/yr - $80K/yr
5+ years exp
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Responsibilities
Define the business problem and primary objectives of new products; identify and validate the key business requirements.
Consult with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
Analyze and model the business domain to create a complete picture of work flows and technical requirements fulfilled by existing and proposed software. Using intensive research and deep analysis, identify areas within the organization that need improvement or updating and developing solutions to meet those initiatives.
Independently perform business process analysis; document, recommend, and make process and configuration changes to one or more operating functions and/or systems; perform strategic business analysis and draw conclusions.
Act as a liaison between departmental end-users and consultants in the analysis, design, configuration, testing and maintenance of various systems to ensure optimal operational performance.
Direct or participate in studies of new and existing programs and special projects to determine feasibility, resolve problems including organizational, procedural, technical and fiscal research and analysis; develop policy and procedures to improve efficiency, cost-effectiveness, and/or improve internal and external customer service; develop information system documentation to support efficient operations; prepare reports and recommendations; monitor changes.
Conduct change impact analysis to assess the potential implications of changes and documents business rules, functions and requirements.
Lead cross functional business projects re-engineering teams and continuous improvement efforts.
Provide technical assistance in training, mentoring, and coaching professional and technical staff.
Communicate progress and status to other departments as appropriate.
Attend training as required to maintain a high level of understanding regarding changing industry standards as it relates to project management programs and processes.
May support team, as required.
All other duties as assigned.
Qualification
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Required
A Bachelor’s Degree (or an Associate’s Degree plus two (2) years’ of experience).
Minimum of five (5) years’ relevant work experience.
Proficient mathematics, and technical skills.
Ability to prepare detailed written instructions and documentation.
Ability to gather and analyze facts, draw conclusions, define problems, and suggest solutions.
Strong interpersonal relations and communication skills (oral and written).
Ability to communicate effectively.
Demonstrated management and decision making skills concerning policies, processes and procedures.
Ability to appropriately plan and organize; administer and prioritize; monitor and evaluate the work flow of projects and activities.
Strong motivational and leadership skills.
Developing knowledge of project management principles, concepts and practices.
Preferred
Five (5) years’ of banking experience is preferred.
Benefits
Medical
Dental
Vision
401(k) Match
Profit Sharing
Paid Time Off
11 Holidays
Tuition Reimbursement
Free Parking throughout Tompkins Community Bank
Employee Referrals
Company
Tompkins Community Bank
Tompkins Community Bank offers banking, insurance, and wealth management services to local families and businesses.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Scott Gruber
Retired President & Chief Executive Officer
Patrick A'Hearn, Esq., CAMS
Corporate VP, BSA/AML/OFAC Officer
Recent News
Paypers
2024-12-03
Company data provided by crunchbase
