City of Newport News · 2 days ago

Business Analyst B

Newport News, VA

Full-time

Onsite

Mid Level

$67K/yr - $76K/yr

3+ years exp

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GovernmentInformation Services

Insider Connection @City of Newport News

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Responsible for analyzing and defining business processes and providing technology solutions through specialized software applications.

Manage hardware inventory, perform diagnostics, and ensure routine hardware maintenance.

Provide system documentation to end users, schedule user training, and maintain system interfacing.

Perform other duties as assigned.

Qualification

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Project ManagementData ProcessingComputer LanguagesSoftware ApplicationsAdministrative ProgramsReport PreparationAgendasBackground CheckCriminal History CheckDriver’s LicenseProblem-SolvingCritical ThinkingInterpersonal RelationshipsJudgement/Decision MakingCommunicationTime Management

Required

Project Management – Knowledge of planning, organizing and managing resources to bring about the successful completion of specific project goals and objectives.

Information Technology – Knowledge of computer systems and business applications. Understanding of data processing principles and practices related to applications development and programming. Knowledge of multiple computer languages and software applications.

Critical Thinking – Utilizes logic and reasoning to understand, analyze, and evaluate complex situations and research information to identify the strengths and weaknesses of alternative solutions, conclusions or approaches.

Interpersonal Relationships – Develops and maintains cooperative and professional relationships with employees and all levels of management to include representatives from other departments and organizations.

Judgement/Decision Making – Evaluates the best method of research and then exercises appropriate judgment in establishing priorities and resolving complex matters. Considers the relative costs and benefits of potential actions to choose the most appropriate one.

Communication – Excellent ability to communicate complex ideas and proposals effectively to include the preparation of reports, agendas, and policies. Excellent ability to listen and understand information and ideas presented verbally or in writing. Ability to handle a variety of customer service issues with tact and diplomacy and in a confidential manner.

Time Management – Ability to establish and implement effective administrative programs and procedures. Ability to plan and organize daily work routine. Establishes priorities for the completion of work in accordance with sound time-management methodology.

Requires a Bachelor’s Degree in Computer Science, Information Systems or a related field with 3 – 4 years of experience in business analysis and applications development or an equivalent combination of education and experience.

Requires an acceptable background check to include a local and state criminal history check and a valid driver’s license with an acceptable driving record.