Georgia IT, Inc. · 16 hours ago
Business Analyst / Operations Analyst
United States
Contract
Remote
Mid Level
4+ years exp
Maximize your interview chancesEnterprise ApplicationsInformation Technology
No H1B
Hiring Manager
Joe Steven
Insider Connection @Georgia IT, Inc.
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Responsibilities
Serves as a lead or subject matter expert in the planning, development, testing, deployment and evaluation phases of the SDLC for GACAPS.
Maintains a comprehensive understanding of GACAPS functionality and its role in achieving business objectives.
Responsible for eliciting, documenting and maintaining functional and non-functional requirements as enhancement user stories.
Participates in business requirement gathering and refinement sessions alongside business subject matter experts, partner programs, and agencies and extremal vendors.
Reviews and provides feedback on technical requirements created by the vendors, programs, or agencies.
Assists in the development and execution of user acceptance test scripts.
Perform the review and analysis of issues or bugs and present recommendations for resolution based on analysis.
Coordinates with Agile Solution Manager to communicate issues and resolutions.
Creates and maintains business and systematic process flows.
Collaborate with CAPS Business Solution Owner to create clear communication to end users on all process or procedural changes.
Coordinates with vendors and technical staff to ensure the functionality of automated systems is consistent with, and in adherence to, program policies, laws, regulations, and best practice standards by users.
Assists with the development of change management plans for transition to new or upgraded systems.
Provides business user support and oversight statewide in the use of all data systems for the program.
Serves as liaison between business users and technical staff in the implementation and development of business process automation.
Qualification
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Required
Bachelor's degree in a related field from an accredited college or university
Four or more years of experience with technology development projects acting as a liaison between business users and technical staff
Two or more years of experience automating and documenting business processes
Two or more years of experience creating user stories based on collected requirements and well-defined acceptance criteria on a software project management platform such as JIRA, DevOps, Microsoft Project, or TFS
Experience with technology development projects
Advanced skills in Microsoft Word, Excel (e.g., VLOOKUP’s and pivot tables), and PowerPoint
Intermediate skills in SharePoint and information databases
Excellent oral, written, analytical, presentation and interpersonal communication skills
Ability to communicate complex information in a clear and concise manner
Ability to organize and evaluate data to drive decision making
Ability to evaluate program and process effectiveness
Understanding of how data systems interact and ability to troubleshoot data discrepancies
Strong knowledge/experience of program development and implementation
Ability to gather business user needs and translate those needs to technical staff that are responsible for the coding and development of data systems
Ability to exercise judgment, decisiveness and creativity in situations involving the evaluation of information against sensory, judgmental, or subjective criteria
Knowledge of the needs and processes necessary to automate processes
Ability to understand business user needs and translate those needs to technical staff that are responsible for the coding and development of technical systems
Ability to multi-task, prioritize and work independently as well as in team environments
Ability to collaborate and work effectively as a team member
Ability to develop trusting relationships and resolve conflict
Ability to work with diverse communities and sensitivity to needs and concerns of various cultural groups
The ability to speak clearly, to hear and understand at a normal conversational level, and to receive detailed information through verbal communication
Close visual acuity to perform an activity such as: preparing and analyzing data; viewing a computer terminal; extensive reading and visual inspection
Full range of hand and finger motion for data entry purposes
Preferred
Certified Business Analyst Professional (CBAP), Certification of Capability in Business Analysis (CCBA), Project Management Institute – Business Analyst (PMI-PBA), or similar certification
Company
Georgia IT, Inc.
Georgia IT, Inc. provides IT Consulting for a wide range of IT services and custom build turn-key enterprise solutions.
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
