ACI Learning · 2 days ago

Business Development Account Manager

Colorado Springs, CO

Full-time

Onsite

Entry, Mid Level

2+ years exp

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Responsibilities

Facilitate a world-class onboarding and implementation process for new customers.

Drive adoption and regular usage throughout the customer lifecycle.

Develop customer relationships that allow you to become a trusted advisor and sell our products and services throughout the organization.

Maintain high levels of satisfaction and value realization across your customer base, leading to high levels of customer retention.

Be an expert in and represent the full range of ACI Learning's Enterprise solutions.

Partner closely with Account Executives to ensure successful onboarding of new customers and develop growth sales opportunities.

Provide accurate and timely sales forecasts to sales leadership.

Be an ambassador for ACI Learning's culture and values.

Seek out opportunities for personal and professional growth.

Self-motivated with an ability to assume responsibility and work autonomously.

Maintain accurate and complete records of customer-oriented activity in the CRM.

Some travel is required (to be determined based on business and customer needs).

Qualification

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Account managementB2BLearning solutionsSoftware solutionsSellingEnterprise businessesCommunicationComfortable speakingCustomer successSalesCustomer Relationship ManagementSubscription ModelsProblem-SolvingNegotiationRelationship ManagementPresentation