134 applicants

Company

NetApp · 8 hours ago

Business Insights Analyst, Customer Success and Renewal Excellence

United States

Full-time

Remote

Mid, Senior Level

$110K/yr - $165K/yr

5+ years exp

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Cloud ComputingData Management

Culture & Values

H1B Sponsor Likely

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Responsibilities

Provide the analysis, insights, and recommendations that drive growth opportunities, performance, and efficiency in our organization.

Develop a deep understanding of our organization's objectives, challenges, and opportunities.

Act as a trusted advisor to business leaders and individual contributors.

Monitor, inspect, measure, and improve business performance.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Relationship ManagementPowerBITableauVisual communicationProcess improvementCustomer success experienceRenewals experience

Required

Strong analytical skills with the ability to collect, organize, analyze, summarize, and present data with keen attention to detail and accuracy.

Excellent written, verbal, and visual communication skills.

Highly organized, timely, and works with a sense of ownership.

Ability to carefully document requests and requirements.

Approaches investigation with an open mind, receptive to new information.

Proactive problem-solving, process improvement, and growth mindset.

Collaborative attitude towards team initiatives.

A minimum of 5 years of applicable relevant experience is desired

Preferred

Previous experience at or with NetApp, especially in Renewals or Customer Success.

Experience working in a customer success or renewals sales organization.

Familiarity with common business applications for Customer Relationship Management, forecasting, ordering, etc.

Experience using or developing in dashboarding utilities such as PowerBI or Tableau.

Benefits

Health Insurance

Life Insurance

Retirement or Pension Plans

Paid Time Off (PTO)

Various Leave options

Performance-Based Incentives

Employee stock purchase plan

Restricted stocks (RSU’s)

Company

NetApp

Glassdoor

4.1

NetApp specializes in data storage, data infrastructure, and data management solutions.

Founded in 1992

San Jose, California, USA

10001+ employees

http://netapp.com

H1B Sponsorship

NetApp has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2023 (113)

2022 (234)

2021 (214)

2020 (203)