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Company

eXp Realty · 4 hours ago

Business Operations, Principal

United States

Full-time

Remote

Lead/Staff

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Commercial Real EstatePropTech

Growth Opportunities

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Responsibilities

Collect, analyze, and interpret data from various sources to identify trends, patterns, and opportunities for process improvement.

Collaborate with cross-functional teams to assess current business processes, identify pain points, and recommend improvements to streamline operations.

Coordinate closely with project teams on defining scope, business needs/requirements, objectives and key results

Generate reports and dashboards to communicate operational metrics to stakeholders and management.

Identify areas for operational improvement and develop strategies to enhance efficiency

Maintain detailed documentation of processes, workflows, and standard operating procedures (SOPs).

Assess potential risks and propose mitigation strategies to ensure business operations are resilient and compliant.

Collaborate with various departments, including finance, marketing, supply chain, and IT, to understand their needs and provide data-driven solutions.

Provide analytical support for business projects, including feasibility studies, cost-benefit analysis, and project tracking.

Other accountabilities as assigned.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Data analysisProcess improvementHubspotSalesforceGoogle SuiteExcelTrelloTask management softwareSystem designCollaboration skillsDocumentation skills

Required

High School Diploma/GED required

Success working in a deadline driven environment, under high demand

Proven ability to prioritize tasks and work well in a fast-paced, high-growth environment

Work in a remote, fast-paced, dynamic environment with autonomy using the highest degree of integrity and sound judgment

Ability to multitask, prioritize, and manage time efficiently

Goal-oriented, organized team player

Strong organizational and process management skills

High degree of creativity and problem-solving ability

Able to analyze data and statistics and translate results into better solutions

Excellent verbal and written communication skills

Demonstrated system design and documentation skills

Exceptional collaboration skills with internal and external teams

Preferred

BA/BS in business or related field strongly preferred

Experience with Hubspot, Salesforce or equivalent CRM to create reports, visualizations and dashboards

Strong technical aptitude and advanced experience in Google Suite, Excel, task management software, Trello and other task management software preferred