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Optum · 2 days ago
Business Process Analyst
Tampa, FL
Full-time
Onsite
Mid Level
2+ years exp
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Insider Connection @Optum
Responsibilities
Perform the coordinator role through support of the annual chart retrieval and review process with provider groups and vendors
Ensure consistent high-quality communication is provided to leadership, vendors and clinical staff
Adhere and stay up-to-date on all changes to internal workflows, business rules, policies, and procedures
Utilize relevant software applications (e.g., Excel; Word; SharePoint; Outlook)
Generates reports to DataRAP leaders/staff with relevant/timely information
Gather information and assist with reconciling vendor invoicing and supporting incentive payments
Responsible for contacting and scheduling provider offices using various retrieval methods including mail, fax, electronic, and on-site as well as recording detailed documentation of all outreaches
Scheduling and coordinating with vendors and provider offices to ensure medical record appointments are completed as efficiently as possible
Provide support and education to provider offices to ensure efficient retrieval of medical records
Resolve problems by clarifying issues, researching and providing alternative solutions
Support inbound calls from provider offices, which can include but is not limited to preparing, sending and receiving correspondence externally and internally
Performs all other duties as assigned
Qualification
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Required
High School diploma or GED
2+ years of experience in a clinical and/or business setting or equivalent in advanced education
Excellent written and verbal communication skills
Solid customer service skills, ability to problem solve and remain detail oriented
Basic understanding of medical terminology and handling of Healthcare administration confidentiality (i.e. HIPAA and PHI)
Have excellent time management skills, be highly organized, self-motivated, and able to work under strict timelines with minimal day-to-day supervision
Demonstrated knowledge of relevant data confidentiality and in accordance to guidelines (e.g., HIPAA compliance) and supports provider contact verification
Demonstrated understanding of fundamental health-care related terminology
Proficiency with Microsoft Office applications to include Power Point, Word, and Excel
Preferred
Associates or Bachelor’s degree in healthcare business or related degree
2+ years of experience in a physician’s clinic or hospital
Benefits
Health Insurance
Company
Optum
Optum is a healthcare company that provides pharmacy services, health care operations, and population health management. It is a sub-organization of UnitedHealth Group.
10,001+ employees
H1B Sponsorship
Optum has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (470)
2022 (822)
2021 (646)
2020 (458)
Funding
Current Stage
Late StageLeadership Team
Daniel Castillo
CEO
J
Jay Green
Chief Financial Officer
Recent News
2024-05-31
Business Journals
2024-05-27
Company data provided by crunchbase
