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Company

Original Job Post

myGwork - LGBTQ+ Business Community · 2 days ago

Business Process Analyst II

St Petersburg, FL

Full-time

Onsite

Mid Level

$73K/yr - $119K/yr

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Responsibilities

Collects data to identify root cause of problems.

Measures performance against process requirements.

Aligns improvement to performance shortfalls.

Diagrams and evaluates existing processes.

Organizes, leads and facilitates cross-functional project teams.

Develops metrics that provide data for process measurement, identifying indicators for future improvement opportunities.

Plans, performs and implements process improvement initiatives, e.g., ISO, Lean or Six Sigma.

Responsible for most complex business and systems process analysis, design and simulation.

Recommends and facilitates quality improvement efforts.

Provides consultation on the use of re-engineering techniques to improve process performance and product quality.

May deliver presentations and training courses including measurement, analysis, improvement and control.

Surveys and analyzes best practices for techniques and processes.

May lead re-engineering team and act as project manager.

Communicates team progress.

Performs cost and benefit analyses.

Qualification

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Financial services industry knowledgeSystems development life cyclesBusiness process developmentQuality managementISOLeanSix SigmaProject estimationInformation gatheringProblem-solvingInterpersonalTeam-buildingNegotiationConflict managementTime managementPersuasionInfluenceAnalyticalDecision-makingProactive

Required

Bachelor's degree in business administration, finance, computer science or information systems or the equivalent combination of education, training, or work experience

Broad knowledge of FIS’ products and services, business practices and processes Or previous experience within the Financial Services industry

Requires highest level understanding of organization’s business systems and industry requirements

In-depth knowledge of financial services industry practices, regulations and processes

Basic knowledge of one or more end-to-end systems development life cycles, i.e., waterfall, iterative and other modern approaches to software development and conversion methodologies

Advanced knowledge of the tools, techniques and principles used in business process development, documentation and re-engineering

Advanced proficiency in at least one appropriate process methodology, e.g., ISO, Lean, Six Sigma

Proficiency in quality management methods, tools and technologies

Excellent verbal and written communication skills to technical and non-technical audiences of various levels in the organization, e.g., executive, management, individual contributors

Excellent training/presentation skills to educate the organization on new or updated processes

Willingness to shares relevant technical, process, and/or industry knowledge and expertise to other resources

Excellent analytical, decision-making, problem-solving, interpersonal, team-building, negotiation, conflict management and time management skills

Ability to persuade and influence others on the best approach to take

Ability to estimate work effort for project sub-plans or small projects and ensure the project is successfully completed

Is resourceful and proactive in gathering information and sharing ideas