165 applicants

Company

Marsh McLennan Agency · 4 hours ago

Business Product Owner

United States

Full-time

Remote

Mid Level

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Responsibilities

Develop and manage project plans, timelines, and deadlines to ensure successful application deployment and enhancements

Work closely with offshore development teams to coordinate development efforts and ensure alignment with project goals

Partner with the internal IT team to address technical issues and facilitate smooth operations

Assist in the national rollout of the application, ensuring all regions are equipped and trained for successful implementation

Implement a "train the trainer" program to empower regional trainers and ensure consistent application usage

Lead team to create comprehensive training materials, presentations, and instructional videos to support user onboarding and ongoing education

Provide real-time live support to users, addressing inquiries and troubleshooting issues as they arise

Collect and analyze feedback from various users to assess application performance and identify areas for enhancement

Develop detailed requirements for enhancements and manage the testing of changes to ensure quality and functionality

Monitor trends in application usage and pull reports from the database to gain insights into user behavior and application performance

Partner with the marketing and communications team to develop appropriate marketing materials that promote the application and its benefits

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Application ManagementProject ManagementData AnalysisTraining DevelopmentApplication Development ProcessesEmployee Health BenefitsReporting Tools

Required

Bachelor’s degree in Business Administration, Information Technology, or a related field or the equivalent work experience.

Proven experience in project management, preferably in software/application management.

Strong understanding of application development processes and methodologies.

Experience working with Employee Health Benefits programs including Medical, Dental, Vision and Stop Loss coverages.

Excellent communication and interpersonal skills, with the ability to collaborate effectively with diverse teams.

Experience in training and support, with a focus on user engagement and satisfaction.

Proficiency in data analysis and reporting tools to monitor application usage and trends.

Ability to develop training materials and presentations that are clear and engaging.

Benefits

Health and welfare

Tuition assistance

401(k)

Employee assistance program

Domestic partnership benefits

Career mobility

Employee network groups

Volunteer opportunities

Other programs

Company

Marsh McLennan Agency

Glassdoor

4.4

Marsh McLennan is an insurance company that provides business insurance, employee benefits, and private client insurance solutions. It is a sub-organization of Marsh & McLennan Companies.

Founded in 2003