38 applicants

Company

The Johns Hopkins University · 13 hours ago

Business Solution Analyst - 116501

Baltimore, MD

Full-time

Remote

Mid Level

$73K/yr - $128K/yr

4+ years exp

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Responsibilities

Builds customer relationships - Collaborate with customers to understand their business processes, identify business objectives, manage scope, and recommend solutions based on your expertise with business intelligence tools and modern data solutions.

Gathers requirements - Collaborate with business owners to understand their business requirements. Work with business owners to identify critical performance metrics and end-product acceptance criteria.

Contributes to overall project management, tracking and status reporting for internal team and customer.

Facilitates communication among customers, developers and engineers on design and approach to translate business requirements into technical specifications.

Serves as the key liaison between business users and data engineers and developers to communicate project expectations from a business perspective aka act as a “product owner”.

Develops dashboards and data models in Power BI.

Develops, documents, and performs unit, integration and quality assurance testing for datasets and reports. Facilitate and help document business users’ acceptance testing.

Plans and rolls-out solutions - Coordinate with software engineers, customers, and others to plan, support, and document production releases.

Helps create or support creation of user guides and other job aids.

Develops and maintains production support documentation.

Provides production support and assist in maintenance activities.

Demonstrates ability to work independently and in a team setting with team members from different departments and with different technical expertise.

Creates and maintain data models, data products, reports, & dashboards.

Supports university-wide and Divisional customers with diverse functions spanning the entire student lifecycle including but not limited to: Admissions, Enrollment Management, Student Affairs, Career Services, etc.

Familiar with university-wide systems and processes including but not limited to: SIS, PFCanvas.

Prepared to use tools like: Excel, Power BI, SQL, Tableau, & GIT.

Participates in departmental cost containment.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Power BISQLRequirements gatheringTableauData modelingData analysisAgile environmentExcelGITSISPFCanvas

Required

Bachelor's Degree.

Four years related experience years of experience gathering requirements, testing and delivering solutions to satisfy a wide variety of customers.

Demonstrated ability to understand and explain complex business and technical concepts to a wide variety of audiences.

Experience developing and delivering reports and dashboards in Power BI and/or Tableau.

Strong written and oral communication skills and customer service mindset.

Strong problem solving and analytical skills.

Takes initiative, works well independently and as part of a team.

Detail-oriented.

Preferred

Bachelor’s Degree in a STEM-related field.

Prior experience and understanding of student systems and data.

Requirements gathering and testing specifically for well-adopted reporting, business intelligence and analytic solutions (visualizations, KPIs, trending).

Experience with SQL, ideally MS-SQL.

Experience with dimensional and other data modeling and information architectures, relative data warehouse and lakehouse platforms like MS-Fabric.

Knowledge of or experience working in an agile development environment, including Atlassian tools.

Proficiency and aptitude in statistics and data analysis.