First Citizens Bank · 17 hours ago

Business Support Specialist (Remote-NC, SC)

Full-time

Remote

Entry Level

2+ years exp

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Responsibilities

Manages accounts, portfolios, or packages specific to line of business, including creation and termination. Performs routine data entry, processing, and documentation. Ensures accuracy and compliance with all rules and regulations.

Performs various operational tasks that occur during customer, vendor, and associate inquiries.

Develops relationships with customers, associates, or vendors to achieve business goals and streamline service experience. Determines target needs and provides resolution.

Provides knowledge in area of work. Assists in troubleshooting for both internal and external parties. May assist in promotion and distribution of Bank products or services.

Qualification

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Banking ExperienceTreasury Management productsOperations experienceCustomer Service experience