200+ applicants

Company

DoorDash · 16 hours ago

Business Systems Analyst, Learning Management

United States

Full-time

Remote

Mid, Senior Level

$80K/yr - $118K/yr

4+ years exp

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Responsibilities

Help oversee the Lead day-to-day operations and maintenance of the LMS, including assigning and monitoring security permissions for LMS Administrators, and resolving trouble tickets. by collaborating with a team of learning and development professionals.

Collaborate with a team of passionate LMS Administrators who are focused on executing daily deployment, reporting, and user maintenance responsibilities.

Develop and maintain standardized documentation and SLAs on LMS operational processes and procedures to ensure a comprehensive LMS governance model.

Communicate to stakeholders the status and project progress of all work related to training content management.

Deliver functional and technical support for other LMS users and content creators. Utilize data to make informed recommendations on enhancements, while also providing analysis and reporting to stakeholders on learner performance and training effectiveness.

Perform user-acceptance testing within LMS when new programs are developed. Create job aids and other support documents to support launch of new programs..

Make recommendations for future improvements to content management, workflow processes, and user experience.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

LMS administrationLearning path creationData analysisSalesforceAsanaLessonlyArticulateTableauProject managementCollaborative skills

Required

4+ years experience in LMS administration that includes creating learning paths, certifications and badging programs, ideally with multiple LMS systems

3+ years experience leading highly creative learning teams

Strong written, verbal, and visual communication skills

Highly analytical and data driven in decision making process

Comfortable pulling data from various sources, reading and analyzing data, doing analysis in excel or google sheets

Comfortable in a fast-paced, constantly changing team-oriented environment

Strong project management skills

Owner mentality: focused on quality, output driven, proactive, and always pushing to do better

Ability to think strategically and recommend solutions to complex problems

Experience working with Salesforce, Asana, Lessonly, Articulate, Tableau

Ability to question the why behind objectives and surface areas of strategic misalignment

Ability to own a project within the team; set strategy and build an execution plan with minimal oversight

Ability to find the right balance of data and common sense to problem solve, and think creatively with incomplete information

Benefits

401(k) plan with an employer match

Paid time off

Paid parental leave

Wellness benefits

Several paid holidays

Medical, dental, and vision benefits

Disability and basic life insurance

Family-forming assistance

Commuter benefit match

Mental health program

Company

DoorDash

Glassdoor

3.7

DoorDash is a food delivery platform that connects customers with local and national businesses. It is a sub-organization of DoorDash.

Founded in 2013

San Francisco, California, USA

10001+ employees

http://www.doordash.com

H1B Sponsorship

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Trends of Total Sponsorships

2023 (199)

2022 (571)

2021 (613)

2020 (173)