127 applicantsPosted by Agency

Company

Original Job Post

Kforce Inc · 2 days ago

Business Systems Analyst

Jacksonville, FL

Contract

Remote

Mid Level

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Responsibilities

Providing subject matter expertise on client-facing projects to implement IdP Cloud and Federated SSO projects

Providing general project support and status updates for ongoing initiatives

Providing configuration support for new and existing tenants in IdP Cloud

Manage new tenant creation requests

Supporting the release cycle by performing basic feature validation to confirm things are set up correctly

Providing administrative support during quarterly upgrade/maintenance activities

Providing administrative support for weekly patching activities

Troubleshooting customer issues from the administration console

Assisting with the configuration and testing of new SSO projects

Responding/reacting to support requests from the lines of business, adhering to our internal SLA

Liaising with the help desk team leaders for minor support requests (suspensions, OTP resets, etc.)

Properly communicating ticket status to users and stakeholders, including senior leaders

Performing regular maintenance of user lists

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Web TechnologyLearning AttitudeProject ManagementTechnical AcumenMicrosoft 365Microsoft ExcelProblem-SolvingCustomer ServiceCommunicationAdaptabilityTime ManagementSSO ProtocolsServiceNowRally Ticketing SystemsIdentity & Access ManagementOktaPingAzureCertificatesKeystoresKeyToolKeyStore ExplorerSQL Scripting

Required

Bachelor's degree in Computer Science or Information Systems or the equivalent combination of education, training, or work experience

Good aptitude for understanding and using Web technology is essential

Comfortable around technology and software and has an eagerness to learn

Customer-focused

Solid verbal and written communication skills - communicating to large audiences and clients

Ability to manage multiple projects/activities concurrently

General technical acumen-- you know how the Web works

High comfort-level with new technologies/concepts - we're constantly changing

Microsoft 365 App Suite experience

High proficiency in Microsoft Excel

Preferred

Working knowledge of standard SSO protocols (SAML/OIDC) would be preferred, but not required

Previous experience with ServiceNow and/or Rally ticketing systems

Previous experience with commercial Identity & Access Management software, such as Okta, Ping, Azure

Basic understanding of certificates/keystores and related tools, such as KeyTool, KeyStore Explorer, etc.

SQL scripting experience

Benefits

Medical/dental/vision insurance

HSA

FSA

401(k)

Life insurance

Disability insurance

ADD insurance

Company

Kforce Inc

Glassdoor

3.8

Kforce is a solutions firm specializing in technology and other professional staffing services.

Founded in 1962

Tampa, Florida, USA

1,001-5,000 employees

http://www.kforce.com

H1B Sponsorship

Kforce Inc has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

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Trends of Total Sponsorships

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2020 (914)