58 applicants
Workday · 2 days ago
Business Systems Analyst
Salt Lake City, UT
Full-time
Hybrid
Mid Level
$90K/yr - $135K/yr
3+ years exp
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Responsibilities
Lead Management Optimization: Collaborate with sales and marketing teams to analyze and optimize lead management processes, including lead generation, scoring, routing, and conversion to opportunities.
Salesforce Configuration and Customization: Leverage Salesforce CRM to configure and customize lead management workflows, assignment rules, validation rules, and reporting dashboards to support business requirements.
Testing: Develop comprehensive test cases and accurately document testing outcomes, alongside effective collaboration with diverse teams to address issues promptly and efficiently.
Data Analysis and Reporting: Analyze lead performance metrics, conversion rates, and pipeline velocity to identify trends, opportunities, and areas for improvement. Generate insightful reports and actionable recommendations to drive informed decision-making.
Integration and Automation: Identify opportunities to integrate Salesforce CRM with other systems and applications to streamline lead management processes and improve data accuracy and efficiency. Implement automation solutions to automate repetitive tasks and enhance productivity.
Stakeholder Engagement: Collaborate closely with cross-functional teams, including sales, marketing, operations, and IT, to capture requirements, prioritize enhancements, and ensure alignment with business objectives.
Training and Documentation: Develop training materials and documentation to support end-users in understanding and utilizing Salesforce CRM for lead management purposes. Conduct training sessions and workshops as needed.
Qualification
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Required
3+ years as a Business Systems Analyst or similar role, with a focus on lead management within a sales environment.
3+ years with Salesforce configuration, customization, and reporting (Salesforce Administrator or Salesforce Consultant certification is preferred).
3+ years experience in using routing/prospecting tools to include LeanData, Outreach, Groove and ZoomInfo
Proficiency in data analysis tools and techniques, with the ability to interpret complex data sets and derive actionable insights.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with stakeholders at all levels.
Strong problem-solving skills and attention to detail, with a commitment to delivering high-quality solutions that meet business requirements.
Familiarity with Agile methodologies
Benefits
Workday Bonus Plan
Role-specific commission/bonus
Annual refresh stock grants
Company
Workday
Workday provides SaaS-based enterprise solutions for a company's human resources and financial management activities.
10,001+ employees
H1B Sponsorship
Workday has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Trends of Total Sponsorships
2023 (146)
2022 (422)
2021 (383)
2020 (228)
Funding
Current Stage
Public CompanyTotal Funding
$230.55MKey Investors
New Enterprise AssociatesGreylock
2012-10-12IPO· nasdaq:WDAY
2011-10-24Series F· $85M
2009-04-29Series E· $75M
Leadership Team
Aneel Bhusri
CEO & Co-Founder
Jim Bozzini
Chief Operating Officer
Recent News
MarketScreener
2024-05-29
Company data provided by crunchbase
