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Company

USAble Life · 4 hours ago

Business Systems Analyst I - Remote

Little Rock, AR

Full-time

Remote

Entry Level

$50K/yr - $65K/yr

1+ years exp

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Health CareSecurity

Growth Opportunities

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Responsibilities

Perform systems analysis, data analysis, and production support for company applications and administration systems.

Gather, analyze, document and validate the needs of business stakeholders.

Provide functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals.

Create training documents and maintain project files and updates.

Participate in training of new systems and/or process implementations.

Help with the analysis of workable solutions to application, web, and systems problems.

Focus on timely methods for achieving deliverables.

Work on small to large projects that have system-wide impact.

Must be able to develop skills in multiple technical environments and grasp business processes.

Assist with basic to moderate support issues.

Support Request Triage and Analysis - Identify and analyze the customers' need or issue in order to provide the best solution; Record the customers' request/issue and drive resolution in a timely manner.

Track support issues, perform root cause analysis, implement solutions, and support large group initiatives.

Perform project activities including requirements gathering, configurations, testing, training and go live support.

Build configurations in the system, implement and communicate the solution in the system.

Create necessary training materials.

Analyze customer issues to spot trends/underlying problems.

Monitor system for issues not identified by customers and provide resolution.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Systems analysisRequirements gatheringStakeholder engagementData analysisGeneral system designClient server environmentsLOMA courses

Required

Experience working with stakeholders to identify problems, gather and write requirements, and work with IT development to test solutions

Great organizational skills and ability to work independently

Ability to work in a team environment

Great problem solving and analytical skills

Ability to build and maintain effective working relationships at all levels

Strong written and verbal communication skills

Understanding of general system design and client server environments

The Business Systems Analyst I would have a Bachelor's degree in related field or equivalent work experience with 1-2 years programming, systems analysis, or business analysis experience.