USAble Life · 4 hours ago

Business Systems Analyst II or Sr. - Remote

Little Rock, AR

Full-time

Remote

Mid, Senior Level

$64K/yr - $90K/yr

2+ years exp

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Responsibilities

Performs systems analysis, data analysis, and production support for company applications and administration systems.

Serves as the project lead for moderate profile projects. Gathers, analyzes, documents, and validates the needs of business stakeholders.

Provides functional requirement documents including inputs, processing steps and outputs to meet users' needs to assist developers in successfully translating and achieving project goals.

Creates training documents and maintains project files and updates.

Facilitates training on new systems and/or process implementations.

Helps with the analysis of workable solutions to application, web, and systems problems.

Focuses on timely methods for achieving deliverables.

Works on small to large projects that have system-wide impact.

Must be able to develop skills in multiple technical environments and grasp business processes.

Assists with basic to complex support issues and performs as a subject matter expert (SME).

Performs project activities including requirements gathering, configurations, testing, training and go live support. Works with vendors to resolve issues, deliver system enhancements and support the application

Tracks escalated issues, performs root cause analysis, implements solutions, and supports large group initiatives

Serves as a technical expert on all aspects of data & application support

Cross-trains, serves as a mentor to, and may lead and direct the work of other Business Systems Analysts

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Systems analysisData analysisBusiness analysisRequirements gatheringApplication supportTraining documentationRoot cause analysisProcess mappingConfiguration experienceProgramming experienceSQLProject managementMentoring