Fairway Lawns and Command Pest Control ยท 3 hours ago
Business Systems Support
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Responsibilities
Update and manage back-end work needed pre and post data merge along with updates and changes to existing programs, services, and software.
Provide support to incoming technicians and management for acquired lawn and pest brands during transition period
Communicate with personnel and outside agencies to exchange information, coordinate activities, and resolve issues or concerns; serve as a liaison between users, technicians, contractors, vendors, and others.
Prioritize and schedule requests for technical support services, ensure user needs are met and technical support issues are resolved in a timely manner.
Operate a variety of office equipment including a copier, fax machine, computer and assigned software.
Qualification
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Required
Real Green by Workwave experience required
Ability to conduct data analysis to compare and contrast data sets, and present findings regarding data merge and other related projects.
Must be available to travel periodically, estimate 30-35%
Utilize Microsoft 365 and business software.
Analyze current business processes and make recommendations for improvement based on industry trends and professional business knowledge
Work directly with acquired brands to understand the individual needs of the business
Create and present reports to team lead
Partner with team members on individual data migration/merge projects from mapping to go live to ensure successful implementation
Use a variety of data analysis and organization tools
Organizational Efficiency, Vision & Values, and great communication skills.
Preferred
Service Titan experience preferred
Company
Fairway Lawns and Command Pest Control
Established in 1979, Fairway Lawns and Command Pest Control consists of 15 locations in the Southeastern and Central United States.