Progressive Technologies · 11 hours ago

Call Center - Bilingual Spanish

Charlotte, NC

Full-time

Remote

Entry Level

$20.25/hr - $21.50/hr

2+ years exp

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Responsibilities

Bilingual Inbound Sales Representative s share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Bilingual Customer Service Representative s support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products

Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Qualification

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Bilingual SpanishBilingual EnglishCustomer service experienceProperty & Casualty licenseComputer systems navigation

Required

A minimum of two years relevant work experience.

A minimum of two years post-secondary education

Sales only: Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Fluent in Spanish and English (verbal and written)