Progressive Technologies · 4 hours ago

Call Center - Bilingual Spanish

Albuquerque, NM

Full-time

Remote

Entry Level

$20.25/hr - $21.50/hr

2+ years exp

Maximize your interview chances

Product DesignTelecommunications

Insider Connection @Progressive Technologies

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Bilingual Inbound Sales Representatives share expertise of Progressive products and services to ensure appropriate insurance coverage through benefits selling

Bilingual Customer Service Representatives support customers’ inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products

Bilingual Claims Representatives care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Bilingual SpanishBilingual EnglishCustomer Service ExperienceProperty & Casualty LicenseComputer Systems Navigation

Required

A minimum of two years relevant work experience.

A minimum of two years post-secondary education

Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)

Fluent in Spanish and English (verbal and written)