Spectrum Association Management · 3 hours ago
Call Center - Customer Service Representative (Inbound calls) - We are GROWING our team
San Antonio, TX
Full-time
Remote
Entry Level
$15/hr - $15/hr
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Responsibilities
Self-Motivated individual that over-achieves goals set for you and your department.
Fast learner that can understand that complex service we manage, to best serve the homeowner.
Resilient and positive attitude while handling many difficult interactions with homeowners.
Tech wizardry to efficiently use CHAT, EMAIL, PHONE, and client database tools seamlessly.
Strong passion for customer success and pride on resolution of homeowner concerns.
Qualification
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Required
Self-Motivated individual that over-achieves goals set for you and your department.
Fast learner that can understand that complex service we manage, to best serve the homeowner.
Resilient and positive attitude while handling many difficult interactions with homeowners.
Tech wizardry to efficiently use CHAT, EMAIL, PHONE, and client database tools seamlessly.
Strong passion for customer success and pride on resolution of homeowner concerns.
Experience in a fast-paced call center environment or similar type of customer service role is desired.
Benefits
5 weeks of PTO to allow for rest, travel, family, and your hobbies.
Forty paid hours per year for community service activities.
11 paid holidays
Internal Learning and Development Management System.
Full suite of benefits includes Medical, Dental, Vision, STD/LTD, Life/AD&D and a 401k program.
Free medical clinic in-house (in San Antonio office – virtual appointments for other offices).
Well-structured career track plan
Company
Spectrum Association Management
Spectrum Association Management is a management consultancy with services in Texas.
Founded in 2001
51-200 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase
