SmartStop Self Storage · 1 day ago
Call Center Agent
Las Vegas, NV
Full-time
Remote
Entry Level
$17/hr - $18/hr
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Responsibilities
Receive inbound sales calls from customers; understand their storage needs and recommend an appropriate storage unit.
Ability to overcome any objections in order to obtain a reservation for a storage unit or rent the unit over the phone.
Work with existing customers by answering questions, taking payments and resolving concerns.
Make outbound calls to follow up on rental reservations.
Meet personal/team qualitative and quantitative targets
Perform duties assigned by Supervisor(s).
Qualification
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Required
Customer centric
Sales driven with a can do attitude
Good computer skills
Excellent verbal, phone, and email communication
Ability to build relationships, (both internal and external)
Good problem solving abilities.
Multi-tasking is a must
A dedicated, quiet, secure work space free of distractions
Excellent internet connectivity
Ability to work weekends
Benefits
Monthly Bonus Incentive Plan
Health insurance including medical, dental and vision
Life and Disability Insurances
Paid Time Off & Paid Holidays
401(k) matching
Employee assistance program
Referral program
Company
SmartStop Self Storage
Based in Ladera Ranch, California, is currently the seventh largest owner and operator of self-storage facilities in the United States
Founded in 1979
501-1,000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2015-10-01Acquired· by Extra Space Storage ($1.4B)
Leadership Team
Matt Lopez
Chief Financial Officer - Strategic Storage Trust II, Inc. and Strategic Storage Trust IV, Inc.
Recent News
2024-11-14
2024-04-10
Company data provided by crunchbase
