Call Center Collector @ U.S. Bank | Jobright.ai
JOBSarrow
RecommendedLiked
0
Applied
0
External
0
Call Center Collector jobs in United States
200+ applicants
company-logo

U.S. Bank · 2 days ago

Call Center Collector

ftfMaximize your interview chances
BankingFinancial Services
check
Actively Hiring

Insider Connection @U.S. Bank

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Interacting with a wide variety of customers, receiving inbound calls as well as using an outbound dialer system
Provide excellent customer service, critical thinking, and remaining solution-focused throughout customer interactions
Educating and arranging repayment schedules in order to meet department goals and deadlines
Performing collection activities in accordance with state and local collections laws to collect past due customer accounts

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Collections ExperienceMicrosoft ExcelLoan Collection Knowledge

Required

High school diploma or equivalent
Minimum one year of experience in collections and/or customer service activities

Preferred

Some knowledge of loan collection policies and procedures, fair debt collection practices, and related laws
Strong customer service/relations skills
Ability to identify and resolve exceptions and to organize and interpret information
Good verbal and written communication skills
Problem-solving/critical thinking skills
Familiarity with Microsoft Excel
Proven time-management skills
Experience in working with targets and deadlines

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Company

U.S. Bank

company-logo
At U.S.

Funding

Current Stage
Public Company
Total Funding
$991M
Key Investors
U.S. Department of the TreasuryMitsubishi UFJ Financial Group
2023-09-29Post Ipo Debt· $55M
2023-08-03Post Ipo Debt· $936M
1978-01-13IPO· nyse:USB

Leadership Team

Z
Zachary Boyers
CEO
linkedin
leader-logo
John C Stern
CFO
linkedin
Company data provided by crunchbase
logo

Orion

Your AI Copilot