LeCesse Development Corporation · 1 day ago

Call Center Customer Service Representative

United States

Full-time

Remote

Entry Level

$22/hr - $22/hr

Maximize your interview chances

Real EstateReal Estate Investment

Hiring Manager

John F.

Insider Connection @LeCesse Development Corporation

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Taking messages

Data entry and typing letters

Payment transactions

Assist existing clients through phone about account management, billing issues, content and basic product application

Aim to resolve issues on the first call by being proactive and handle open customer issues and raise when appropriate to ensure timely follow-up and satisfactory resolution.

Provide excellent customer service through active listening and help keep both internal and customer-facing support documentation up-to-date.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Typing (35 WPM)Microsoft WordMicrosoft ExcelOffice machines