Progressive Technologies · 6 hours ago

Call Center Representative

Full-time

Remote

Entry Level

$20.25/hr - $21.50/hr

2+ years exp

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Product DesignTelecommunications

Insider Connection @Progressive Technologies

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Support customer inquiries and insurance policy needs by answering questions regarding coverage, rates, billing issues, and general policy reviews while offering additional products

Share expertise of our Progressive products and services to our customers to ensure appropriate insurance coverage through benefits selling (no cold calling!)

Care for customers recently in accidents by demonstrating empathy while setting up new claim reports; you’ll also offer customers additional products

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Customer Service ExperienceSales SkillsProperty & Casualty LicenseBilingual EnglishBilingual Spanish

Required

A minimum of two years relevant work experience.

A minimum of two years post-secondary education

Property & Casualty license; if you’re not already licensed, you’ll have an opportunity to gain it during training (and must remain compliant with licensing requirements as an employee)