ExpandIQ ยท 3 hours ago
Campaign Manager
United States
Full-time
Remote
Entry, Mid Level
$55K/yr - $58K/yr
2+ years exp
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Responsibilities
The first escalation point for all client campaign inquiries and custom requests in a client-facing environment.
Partner with sales leaders as a trusted advisor for all client campaign needs.
Partner with the Global Campaign Operations team members to ensure frequent updates across all assigned client accounts are delivered (pacing, build progress, etc.).
Enhance the value of our products and services while cultivating trusted advisory relationships with assigned clients.
Coordinate campaign execution using integrated tools and technologies for demand generation and display platforms.
Establish a regular cadence with internal teams and key customer stakeholders to track the achievement of agreed-upon business objectives.
Act as the point of contact and launch manager for client campaigns within your book of business.
Transform campaign data into actionable insights, offering solutions aligned with clients' technical and business objectives.
Create presentations and lead KOC, QBR, etc. calls directly with clients regarding Campaign Strategy and execution.
Proactively spot optimization opportunities and partner with sales to develop strategy and partnerships with clients.
Lead clients (new and existing) through overseeing implementations, integrations, maintenance, and expansion.
Swiftly address various client requests. Facilitate communication among internal departments, providing updates on status, technical requirements, campaign progress, and issue resolution.
Identify cross-functional resources to implement sustainable solutions.
Use data analysis to identify how your team will meet company objectives and arrive at the best opportunities for success.
Collaborate with peers to create and enforce best practices for the team and for campaign processes.
Act as an extension of the team to ensure client happiness.
Other duties as assigned.
Qualification
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Required
2-3+ years experience in Customer Success, Professional Services, or equivalent client-facing role.
Experience of 1 year or more with Salesforce or other CRM platforms is necessary.
Proficiency in Excel or PowerPoint at an advanced level is also expected.
Willingness to travel for client visits as required by circumstances
Strong attention to detail
Strong oral and written communication skills
Expert project management skills
Ability to utilize resources efficiently
Desire to work collaboratively with the leadership team
Strong time management skills
Strong quality assurance skills
Ability to drive customer conversations towards successful outcomes
Monitor team reporting
Company
ExpandIQ
ExpandIQ is a talent consultancy specializing in recruiting within the Artificial Intelligence (AI), SaaS, HealthTech, Cloud, ConsumerTech, and FinTech space.
2-10 employees
Funding
Current Stage
Early StageLeadership Team
Alex King
Founder | Head of Recruiting
Company data provided by crunchbase
