Caregiver Concierge Specialist @ Help at Home | Jobright.ai
JOBSarrow
RecommendedLiked
0
Applied
0
External
0
Caregiver Concierge Specialist jobs in United States
32 applicants
company-logo

Help at Home ยท 4 hours ago

Caregiver Concierge Specialist

ftfMaximize your interview chances
Health CareHome Health Care
check
Actively Hiring
Hiring Manager
Lori Tobon
linkedin

Insider Connection @Help at Home

Discover valuable connections within the company who might provide insights and potential referrals.
Get 3x more responses when you reach out via email instead of LinkedIn.

Responsibilities

Provide differentiated support to potential caregiver candidates via phone, email and/or live chat with an advanced level of customer service
Troubleshoot basic technical website or application issues for candidates
Adapt communication to communicate with varying demographics most effectively.
Drive resolution through problem solving with a sense of urgency for each candidate interaction.
Conduct outbound outreach via phone, email and/or live chat responding to inquiries from candidates.
Utilize resources to provide consistent, thorough and accurate information to all potential caregivers

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft SuiteZendesk

Required

Ability to demonstrate empathy and patience through every caregiver candidate exchange.
Solution oriented abilities and critical thinking skills required.
Strong working knowledge of computers and managing multiple applications with emphasis with knowledge around the Microsoft suite of products.
Understands the candidate experience is key to achieving Help at Home goals.
Flexibility to adapt to a dynamically changing environment.
Excellent interpersonal skills.
High School diploma or GED required.
Two (2) or more years of customer service experience in a high-volume environment.

Preferred

Zendesk experience a plus.

Company

Help at Home

company-logo
Help At Home provides viable alternative to living in a nursing home or long-term care facility.

Funding

Current Stage
Late Stage
Total Funding
unknown
2015-08-25Acquired

Leadership Team

leader-logo
Chris Hocevar
CEO
linkedin
J
John D Melby
Chief Technology Officer
linkedin
Company data provided by crunchbase
logo

Orion

Your AI Copilot