Davies North America · 20 hours ago
Case Management Assistant
United States
Full-time
Remote
Entry Level
$19/hr - $21/hr
1+ years exp
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Responsibilities
Make initial contacts with the injured worker, employer, provider, etc., after receipt of the First Report of Injury to obtain necessary information relevant to the claim
Identify and complete the daily tasks related to the medical management of a Workers’ Compensation claim under the direction of the telephonic case-manager
Schedule medical appointments
Obtain records
Call and obtain work status from provider and/or client
Handle correspondence, letters, and mail on behalf of the Case Manager
Document notes in system file and track with computerized system
Work diary as assigned; keep diary up to date
Create, edit and/or revise correspondence, as requested
Copy, scan and organize documentation as necessary
Perform other duties as needed
Qualification
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Required
A minimum of one year of medical terminology and/or medical office experience
Possess working knowledge of appropriate state’s Workers’ Compensation system and the statutes
Previous experience working with medical provider offices
Proficient with Microsoft Office Suite
Proactive, independent, and takes initiative with consistent follow through
Superb communication skills, verbal and written, conducted in a timely manner
Superior time management skills with capability of working with and meeting deadlines
Exceptional capability to multi-task and prioritize with excellent organization and documentation skills in a fast-paced, dynamic work environment
Excellent team player with interpersonal skills
High level attention to detail and problem-solving skills
Capable of working collaboratively and independently with minimal supervision
Exhibit discretion with sensitive and confidential information
Display a comfort level working with key people at all levels within an organization
Benefits
Medical, dental, and vision plans to ensure your health and that of your family
A 401k plan with employer matching to help you build a secure financial future
Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment
Paid holidays
Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones
Company
Davies North America
We deliver professional services and technology solutions across the risk and insurance market, including claims, underwriting, distribution, regulation, customer experience, human capital, digital transformation and change management.
5001-10000 employees
Funding
Current Stage
Late StageLeadership Team
Anne Ingoldsby
Chief Operating Officer
Beverly Adkins
Chief Operating Officer
Company data provided by crunchbase
