Integra Connect · 17 hours ago

Cash Refund Representative

United States

Full-time

Remote

Entry Level

$16/hr - $18/hr

1+ years exp

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Hiring Manager

Cathy Robinson

Insider Connection @Integra Connect

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Responsibilities

Pre-approve refunds and Process returned refunds and manual checks.

Process all adjustments through cash work bins and spreadsheets.

Process refunds to credit cards.

Support other departments on specific issues and questions; take on special projects when needed.

Process refunds and unclaimed property.

Post adjustments and write off reversals from A/R Follow up when necessary.

Qualification

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Medical billing knowledgeCash receipts experienceOffice work experienceAssociates DegreeBillingCoding certificatePatient Care Report terminologyHospital Face Sheet terminologyComputer Aided Dispatch terminologyInsurance terminology

Required

High school diploma or GED required.

One (1) year prior related office work experience required.

Continually learn and evolve to maintain excellent working knowledge of team objectives, duties, tasks, processes and production.

Understand Medical transportation and billing processes; Terminology on a Patient Care Report (PCR), Hospital Face Sheet, and/or a Computer Aided Dispatch (CAD) Sheet and Insurance terminology.