ArrowCore Group · 20 hours ago
CCaaS Sales Director
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Responsibilities
Drive sales to meet and exceed revenue targets within the healthcare sector.
Act as a key contributor in high-impact deals, managing relationships with key healthcare accounts and stakeholders.
Deliver impactful presentations to healthcare executives, demonstrating company’s value in patient engagement, virtual care, and operational efficiency.
Execute strategies to grow company’s footprint within health systems, providers, and digital health innovators.
Collaborate with Product and Marketing teams to shape go-to-market strategies, ensuring alignment with the needs and trends of the healthcare market.
Utilize data and analytics to enhance sales strategy and support proactive decision-making.
Partner with the Customer Success team to create and execute account growth strategies that increase customer lifetime value.
Work closely with cross-functional teams, including Marketing, Product, and Operations, to ensure alignment on messaging, pricing, and business models.
Stay informed on healthcare industry trends, customer needs, and market dynamics to drive company’s growth and competitive positioning.
Actively participate in the RFP process and demonstrate the ability to take on multiple roles.
Qualification
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Required
Drive sales to meet and exceed revenue targets within the healthcare sector.
Act as a key contributor in high-impact deals, managing relationships with key healthcare accounts and stakeholders.
Deliver impactful presentations to healthcare executives, demonstrating company’s value in patient engagement, virtual care, and operational efficiency.
Execute strategies to grow company’s footprint within health systems, providers, and digital health innovators.
Collaborate with Product and Marketing teams to shape go-to-market strategies, ensuring alignment with the needs and trends of the healthcare market.
Utilize data and analytics to enhance sales strategy and support proactive decision-making.
Partner with the Customer Success team to create and execute account growth strategies that increase customer lifetime value.
Work closely with cross-functional teams, including Marketing, Product, and Operations, to ensure alignment on messaging, pricing, and business models.
Stay informed on healthcare industry trends, customer needs, and market dynamics to drive company’s growth and competitive positioning.
Actively participate in the RFP process and demonstrate the ability to take on multiple roles.
Preferred
10+ years of proven success in B2B SaaS sales in the healthcare industry.
Deep understanding of healthcare industry trends, particularly in value-based care models, health systems, and digital health innovation.
Proven track record of meeting or exceeding sales targets and driving sustained revenue growth.
Consultative sales approach that can translate customer pain points into actionable solutions.
Strong knowledge of Contact Center tools and processes, including CCaaS platforms.
Experience working with autonomic, cognitive, and analytic solutions that impact healthcare operations is preferred but not required.
Proven success in prospecting, building a pipeline, advancing opportunities through the sales cycle, and presenting solutions to C-level executives and other decision-makers.
Willingness to travel 20-30% of the time.