30 applicants

Company

e4health · 1 day ago

Cerner & Soarian Legacy Support Analysts

United States

Full-time

Remote

Mid, Senior Level

5+ years exp

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Health CareHospital

Growth Opportunities

Hiring Manager

Eryn Muttik

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Responsibilities

Assist team with testing script setup and execution, if needed, to test changes to application

Document issues and assist implementation team with troubleshooting and resolving issues identified

Consult with client to deliver client-specific venue configuration, testing and training, as needed

Consult with clients on current workflows and configuration, upgrade implications, system changes and enhancements and ongoing system maintenance

Complete client-specific design, configuration and troubleshooting within appropriate tools

Complete full solution build with accountability for build quality score and follow up actions

Develop and execute test plan and test script execution and note changes in end user functionality

Identify and escalate issues to solution and engagement leadership

Leverage internal and external resources to deliver problem identification and resolution

Drive the client through design of clinical and business process, solution and technology workflow, and successful adoption that will lead to achieved value

Assist in change management, identify opportunities for improvement, and provide accountability for achieving the project’s targeted outcomes.

Provide expert industry knowledge in complex client environments; contribute in a leadership capacity to advance the solution and its effectiveness; consult with clients and project teams to recognize and document benefits; provide gap analysis and process redesign recommendations, support client and project teams; develop associate domain expertise (clinical, revenue and operational) and consulting skills; consults with client to develop and apply appropriate policies and procedures

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Cerner MillenniumSoarianInpatient Nursing DocumentationCPOE OrdersPowerPlansSurgiNetPharmNetFirstNetRadNetPathNetIntegration ArchitectCharges ServicesPatient AccountingHealth Information ManagementQuality ManagementCase ManagementCareAwareSoarian RegistrationSoarian SchedulingSoarian Patient AccountingClient ConsultationChange ManagementProject Management

Required

5+ years Cerner Millennium and/or Soarian experience in any of the following areas: Inpatient Nursing & Physician Documentation, CPOE Orders & PowerPlans, SurgiNet, PharmNet, FirstNet, RadNet, PathNet, Integration Architect, Charges Services & Patient Accounting, HIM, Quality & Case Management, CareAware, Soarian Registration & Scheduling, Soarian Patient Accounting, etc.

Strong knowledge and understanding of Cerner Millennium and/or Soarian workflows and overall design, build, and maintenance in core area of expertise

Expertise working with a client team in assisting with troubleshooting complex issues, recommending solutions, and assisting client with executing resolution plans

Proven experience with Cerner Millennium and/or Soarian Legacy Support

Ability to work within client SLA’s for issue remediation

Managing defined timelines to meet project deadlines

Capable of working alone or within a defined team

Aptitude to deal with ambiguity

Excellent written and verbal communication skills

Ability to interact with all end users

Able to establish and meet delivery dates

Ability to manage multiple projects and issues adjusting priorities as needed

Adeptness to learn new assignments, technologies and applications quickly and manage multiple assignments simultaneously

Ability to assume on call responsibilities