General Dynamics Information Technology · 5 hours ago
Cerner Technical Training Supervisor
Any Location / Remote
Full-time
Onsite
Senior Level, Lead/Staff
$99K/yr - $135K/yr
8+ years exp
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Responsibilities
Responsible for managing the project team trainers.
Tracks needs and progress of end-user training as well as the onboarding required for new associates.
Collaborates with internal and external stakeholders to establish support for learning solutions, building and maintaining internal and external client relationships, and managing learning project resources and scope according to project plan and contractual commitments.
May supervise others
Supporting the completion of all phases of a training project, including project design, initiation, planning, execution, monitoring and controlling, and closing to ensure all projects – whether directly managing, executing the work, or providing oversight – are successful.
Building strong client and consultant relationships, completing regular client and consultant check-ins, reviewing status reports and budgets, providing recommendations and best practices, and identifying and mitigating project risks
Monitoring and managing the project resources, scope, timeline, and budget adherence.
Communicating effectively with all project stakeholders while serving as an escalation path to managing concerns or issues, which may occur through collaboration or referral to the appropriate department or position.
Supporting in the development of IHS solution materials, such as toolkit documentation, proposals, and presentations.
Acting as point of escalation for project team and client.
Develop strategies for the effective deployment of training initiatives, considering logistical aspects, resources, and timelines.
Supporting compliance – Ensure that all training programs adhere to federal regulations, policies, and compliance standards.
Supporting the effort to maintain accurate records of training activities, attendance, and outcomes for reporting and auditing purposes.
Responsible for tracking successful completion of all tasks in an assigned project.
Supports the creation of progress reports and briefs on project status and milestones in accordance with communication plan.
Qualification
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Required
Bachelor’s degree or equivalent combination of education and experience.
8+ years of experience supporting medium to large IT projects
May substitute years of experience for education.
Completion of Oracle Cerner certification program is equivalent to 3 years of experience.
Proficient in Microsoft Office Suite, specifically Word, Excel, PowerPoint, and Visio.
Must be able to obtain a Public Trust Level 5 clearance.
Ability to travel between 25%-50% of the year, based on project timeline and needs.
Preferred
Excellent organizational and time management skills; ability to manage frequently changing priorities of competing importance.
Ability to communicate and interact effectively with internal/external teams including key stakeholders and customers.
Ability to work independently with minimal supervision and within tight deadlines, following detailed written policies, processes, procedures, and work instructions.
Ability to produce high-quality documentation that contributes to the overall success of our program.
Solution-oriented; skilled in grasping the essentials in complex situations, anticipating client needs, and conceptualizing both problems and solutions.
Strong customer service attitude and skillset.
Benefits
401K with company match
Comprehensive health and wellness packages
Paid vacation and holidays
Paid parental leave
Paid military leave
Paid bereavement leave
Paid jury duty leave
Short and long-term disability benefits
Life insurance
Accidental death and dismemberment insurance
Personal accident insurance
Critical illness insurance
Business travel and accident insurance
Company
General Dynamics Information Technology
General Dynamics Information Technology has worked across the full spectrum of government and business for decades. It is a sub-organization of General Dynamics.
10,001+ employees
Funding
Current Stage
Late StageLeadership Team
Ben Buckley
Vice President, Business Area
Katharine Murphy
VP Cybersecurity, Preparedness and Enforcement
Recent News
2024-11-21
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