PolyAI · 12 hours ago
Channel Account Manager (Must be in Western U.S.)
United States
Full-time
Remote
Mid Level
$140K/yr - $150K/yr
Maximize your interview chancesArtificial Intelligence (AI)Call Center
Insider Connection @PolyAI
Get 3x more responses when you reach out via email instead of LinkedIn.
Responsibilities
Channel Partner Management: Build and maintain strong relationships with channel partners, including Technology Solution Distributors (TSDs), Alliances, VARs, and other relevant entities in the CX space
Sales and Partner Recruitment: Identify and recruit new partners into PolyAI's channel program, ensuring alignment with our business objectives and target markets
Technical Acumen: Possess a deep understanding of PolyAI's technology solutions, enabling you to effectively present and demonstrate our products to partners and their customers
Forecasting and Reporting: Maintain accurate and detailed records of channel pipeline and revenue forecasts on a monthly and quarterly basis
Cross-Functional Collaboration: Collaborate with various departments within PolyAI, including marketing, operations, legal, and HR, to ensure seamless execution of channel strategies
Negotiation and Relationship Building: Comfortably engage with partners and customers at all levels, including C-Suite executives, to negotiate and secure successful partnerships
Market Insights: Stay up-to-date with industry trends, competitive landscapes, and partner needs to provide valuable insights and input into PolyAI's channel strategy
Idea-Driven Collaboration: Foster a collaborative and open-minded culture within the channel team, welcoming diverse perspectives and contributing your own experience and knowledge
Qualification
Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.
Required
Must have channel account management experience preferably in UCaaS, CCaaS or AI
Knowledge of various routes to market, including Technology Solution Distributors (TSDs), Alliances, VARs, etc
Exceptional relationship building and interpersonal skills
Strong presentation skills, with the ability to engage and educate large groups on technology
Willingness and ability to travel throughout the region on a regular basis
Familiarity with partners in the region and the ability to identify and cultivate those capable of selling CX solutions
Proven experience in recruiting partners into a channel program
Demonstrated accuracy in forecasting channel pipeline and revenue
Ability to work effectively in a cross-functional team environment
Comfortable negotiating with partners and customers at the C-Suite level
A passion for innovation and a commitment to driving business growth through technology
Benefits
Participation in the company's employee share options plan
100% of Single Cost (employee) and 50% of Dependent for medical, dental & vision
Life Insurance
STD and LTD
The opportunity to contribute to the company's 401k plan
20 days vacation + 10 public holidays + paid sick leave
Annual learning and development allowance
One-off WFH allowance when you join
Enhanced parental leave
Company-funded fertility and family-forming programmes
Menopause care programme with Maven
Company
PolyAI
PolyAI develops a machine learning platform for conversational artificial intelligence.
Founded in 2017
51-200 employees
Funding
Current Stage
Growth StageTotal Funding
$116MKey Investors
HedosophiaGeorgianKhosla Ventures
2024-05-16Series C· $50M
2022-09-07Series B· $40M
2021-09-08Series A· $14M
Leadership Team
Nikola Mrkšić
Co-founder & CEO
Pei-Hao Su
Co-founder
Recent News
2024-11-06
2024-05-26
2024-05-24
Company data provided by crunchbase
