Winston & Strawn LLP · 20 hours ago
Charlotte - Technology Adoption Lead
Charlotte, NC
Full-time
Remote
Mid Level
$131K/yr - $152K/yr
3+ years exp
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Responsibilities
Develop adoption strategies: Define and implement a range of strategies to facilitate the adoption of new technologies across the organization, during and beyond implementation.
Engage stakeholders and customers: Connect directly with stakeholders to educate them about new technologies and involve them in implementation and adoption efforts, especially as influencers.Document use cases to communicate to customers the practical ways to get value out of the technology.
Lead workshops to enable technology integration: Develop and run workshops to help teams integrate technologies into how they work.
Create and maintain adoption materials: Curate, or develop as necessary, resources in a variety of media to assist employees with quickly getting started with new technologies and to grow their capabilities over time.
Assist with communication and change management: Ensure communications clearly articulate the benefits of new technologies and help them understand the purpose and value of technology initiatives.Identify champions among user groups to help raise awareness through sharing solution benefits and personal success stories.
Support effective user onboarding: Develop pathways to help individuals and teams quickly begin using new technologies and experience immediate value. Facilitate adoption through the new employee program by introducing new employees to new technologies at the right time.
Support effective user training: Coordinate with the training & adoption specialists to embed adoption strategies into training efforts and ensure training efforts help users to be comfortable and proficient with new technologies.
Capture and monitor adoption metrics: Monitor and report on technology adoption rates, user engagement levels, and user feedback to evaluate project success and guide future adoption strategies. Track key metrics like access frequency and feature utilization to understand how the technology is being used across teams. Gather user satisfaction data through feedback channels including surveys, focus groups, and direct interviews. Prepare and present detailed reports to senior management, providing insights and recommendations based on these findings.
Keep informed of product developments: Be aware of feature enhancements to firm technologies. Raise awareness of these enhancements and help users to adopt them over time.
Work with quality assurance to advocate for technology improvements. Share user feedback and issues with the quality assurance manager to track concerns and monitor vendor progress toward improving the user experience and satisfying users’ objectives.
Qualification
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Required
Bachelor’s degree required.
3 + years of experience in technology adoption, change management, or a similar role required.
This role is fully remote and must reside in a commutable distance to the applicable local office.
Strong understanding of legal technology and collaboration tools.
Proficiency in creating materials to support user adoption.
Excellent communication and interpersonal skills with an ability to engage and inspire users across all levels of the firm.
Ability to create and deliver effective change and adoption programs.
Analytical skills to assess adoption rates and user feedback.
Problem-solving skills to address and resolve adoption challenges.
Ability to work collaboratively with cross-functional teams.
Strong organizational and project management skills.
Benefits
Comprehensive healthcare benefits package
Yearly retirement contribution
Annual discretionary merit bonus
Company
Winston & Strawn LLP
Winston & Strawn LLP is an international law firm with more than 975 attorneys in key financial centers around the world.
1,001-5,000 employees
H1B Sponsorship
Winston & Strawn LLP has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (8)
2022 (4)
2021 (4)
2020 (3)
Funding
Current Stage
Late StageLeadership Team
Scot Farrell
Chief Operating Officer
Aaron O'Dell
Partner
Recent News
2024-04-06
2024-04-06
2024-04-06
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