Confidential · 1 day ago
Chief Executive Officer
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Responsibilities
Develop and execute the company’s vision, mission, and strategy, ensuring alignment with the overall business goals and market demands in the BPO and healthcare RCM industry.
Oversee day-to-day operations of the company, ensuring high-quality service delivery, client satisfaction, and operational efficiency.
Lead financial planning and budgeting processes to ensure profitability, revenue growth, and cost management. Monitor financial performance and ensure sound fiscal health.
Build, mentor, and lead a diverse team of executives, managers, and employees to foster a collaborative, high-performance culture. Drive employee engagement and retention initiatives.
Identify and capitalize on new business opportunities, market trends, and emerging technologies to expand our client base and service offerings.
Maintain transparent and effective communication with the Board of Directors and key stakeholders.
Ensure the company adheres to industry regulations and best practices in the BPO and healthcare RCM sectors. Proactively identify risks and implement mitigation strategies.
Qualification
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Required
A minimum of 10 years in executive leadership roles, preferably as a CEO or senior executive in the BPO, healthcare, or revenue cycle management industries.
Proven track record of successfully leading companies through periods of growth, transformation, and operational optimization.
Strong leadership capabilities with experience managing and developing senior leadership teams.
Exceptional interpersonal and communication skills, with the ability to build relationships with internal and external stakeholders.
Strong business acumen with a solid understanding of revenue cycle management, outsourcing, and the healthcare landscape.
Experience in driving revenue growth, improving profitability, and navigating the complexities of the BPO sector.
Experience leading remote teams and managing a distributed global workforce.
Comfortable with virtual collaboration tools and systems.