UNICOM Technologies Inc ยท 5 hours ago
Cisco TAC engineer-SONiC
United States
Contract
Remote
Mid, Senior Level
$68/hr - $68/hr
3+ years exp
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Hiring Manager
Ravindra Upadhyayula
Insider Connection @UNICOM Technologies Inc
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Responsibilities
Provide expert-level triage and escalation support to frontline TAC engineers.
Troubleshoot complex issues not only at the device level but across a distributed network, including SONiC, Cisco Nexus, and Cisco IOS-XR.
Replicate customer issues in the lab, working diligently to identify root causes and resolution of issues independently and engaging Cisco engineering teams when needed.
Sharing lessons learned in the form of knowledge base documentation, chalk talks, and trainings.
Act as a subject matter expert on SONiC and related network architectures and protocols.
Develop and deliver advanced technical training for TAC engineers.
Collaborate with engineering and product teams to resolve intricate technical issues.
Qualification
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Required
Expert knowledge of SONiC (Software for Open Networking in the Cloud)
Extensive experience in network architectures and protocols used in enterprise data centers, large web-scale content providers, and cloud hosting networks
Understanding of AI infrastructure networks, including RDMA
Knowledge of SW infrastructure components such as SAI, BSP, and SDK
Provide expert-level triage and escalation support to frontline TAC engineers
Troubleshoot complex issues not only at the device level but across a distributed network, including SONiC, Cisco Nexus, and Cisco IOS-XR
Replicate customer issues in the lab, working diligently to identify root causes and resolution of issues independently and engaging Cisco engineering teams when needed
Sharing lessons learned in the form of knowledge base documentation, chalk talks, and trainings
Act as a subject matter expert on SONiC and related network architectures and protocols
Develop and deliver advanced technical training for TAC engineers
Collaborate with engineering and product teams to resolve intricate technical issues
Extensive knowledge of common networking protocols such as BGP, OSPF, ISIS, EVPN, VXLAN, MPLS, and Segment Routing
Experience with AI-specific protocols, including RDMA
Proficiency in protocols and technologies used in enterprise data centers and cloud environments
Proficiency in Linux and containerization technologies, specifically Docker
BS in Electrical Engineering, Computer Engineering, Computer Science, Telecommunications, or a related field
Minimum of 3-5 years of working knowledge with SONiC in production environments
Minimum of 10 years working in the computer networking field
Proven ability to act as a Level 3 support engineer
Strong troubleshooting skills across distributed networks and various Network Operating Systems
Preferred
MS in Electrical Engineering, Computer Engineering, Computer Science, Telecommunications, or a related field
Company
UNICOM Technologies Inc
UNICOM Technologies, Inc., An accomplished leader with proven experience in staff augmentation, we at UNICOM brought together the brightest of thought leaders, software engineers who believe in the disruptive power and value of strategic partnerships that improve strategic sourcing.
51-200 employees
H1B Sponsorship
UNICOM Technologies Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2023 (15)
2022 (16)
2021 (16)
2020 (16)
Funding
Current Stage
Growth StageLeadership Team
Dasarath Kunapaneni
President/CEO
Company data provided by crunchbase
