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Company

Original Job Post

Citizens Property Insurance Corporation · 2 days ago

Claims Manager - Water Litigation

Jacksonville, FL

Full-time

Hybrid

Mid, Senior Level

5+ years exp

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Responsibilities

Facilitates a work environment that fosters ethical decision-making and actions.

Manages staff including hiring, goal setting, training, and performance evaluations.

Audits the claims process and ensures compliance with company policies.

Communicates effectively with various stakeholders.

Manages and adjusts claims following company guidelines.

Completes field re-inspections of claims to ensure compliance.

Develops, analyzes, and reports metrics for team performance.

Participates in workload surges and catastrophe responses.

Coordinates large teams of adjusters, attorneys, and experts.

Plans, prioritizes workload, and coordinates multiple tasks.

Adapts to frequent priority changes.

Provides oversight to claim workflows and processes.

Conducts open and closed file reviews.

Mentors, trains, and participates in direct claims handling.

Ensures compliance with company policies and procedures.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Microsoft WordExcelOutlookSupervisory experienceProject management Adjuster licenseP&C claims experienceLeadershipManagerialIndependent judgmentSelf-motivatedProblem-solvingAnalyticalOrganizationalNegotiationCommunicationTeam coordinationPlanningPrioritizationAdaptabilityP&C Claims Insurance Marketplace KnowledgeIndustry CertificationsNon Weather Water Claims HandlingClaims Litigation ExperienceXactimate Proficiency

Required

Working knowledge to interpret and apply laws, rules, regulations, policies and procedures, and department operational guidelines in daily functions.

Demonstrates leadership and managerial skills.

Ability to exercise independent judgment and be self-motivated.

Advanced proficiency in Microsoft Word, Excel, and Outlook.

Ability to recognize problematic situations and put into effect creative solutions.

Strong analytical, organizational, negotiation and communication skills.

Ability to coordinate large, diverse teams of adjusters, attorneys, consultants and/or experts.

Ability to plan, prioritize workload, organize, and coordinate multiple tasks and projects.

Ability to work independently, multitask and adapt to frequent priority changes.

High School Diploma/GED

Bachelor’s degree OR 4 years of relevant experience OR a combination of college education and relevant work experience equivalent to 4 years.

2 or more years of supervisor/managerial experience or experience leading complex projects or teams.

Within 90 days of hire, a valid, active and appropriate Florida Adjuster license and Appointment will be required and maintained, as a condition of continued employment.

5 or more years of experience relating to P&C claims (Personal & Commercial)