Harrell & Harrell, P.A. · 6 hours ago
Clerical Assistant
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Responsibilities
Perform clerical duties as directed
Actively Participate in the Safety Management System (SMS)
Answer telephone, screen calls, take messages, and provide information according to established policies. Greet and direct visitors.
Answer routine inquiries and draft correspondence.
Fulfilling customer requests via in-person, mail, and online; ensuring all requirements of each application are met
Verifying document images and associated index of all recorded documents
Providing technical support as needed
Filing applications and documents
Performing ceremonies
Adhere to company policies and procedures and participate in achievement of company objectives.
Perform other duties as requested.
Qualification
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Required
Possession of a high school diploma, G.E.D. equivalency or high school proficiency certificate.
At least One (1) year of full-time, or its equivalent, clerical or technical experience using spreadsheets, word processing and database management programs.
Customer service oriented- You will be working with the public regularly
Detail focused- You will be responsible for ensuring the accuracy of customer transactions
Flexible- You will need to respond to changing assignments throughout the day
A team-player- You will need to collaborate with others as well as complete assignments independently
Honest- You should be able to demonstrate professional and ethical behavior in all situations
Attention to Detail: Focusing on the details of work content, work steps, and final work products
Customer Focus: Attending to the needs and expectations of customers
Adaptability: Responding positively to change and modifying behavior as the situation requires
Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
Writing: Communicating effectively in writing
Oral Communication: Engaging effectively in dialogue
Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
Reading Comprehension: Understanding and using written information
Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships
Teamwork: Collaborating with others to achieve shared goals
Learning Agility: Seeking learning opportunities and applying the lessons to one’s work
Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability