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Booking with Brooke ยท 5 days ago
Client Coordinator
Florida, United States
Full-time
Onsite
Entry Level
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Responsibilities
Cultivate and manage client relationships, delivering exceptional customer service
Aid clients in understanding and utilizing services and offerings effectively
Respond promptly to client inquiries and concerns through various communication channels
Maintain precise client records and update databases as necessary
Collaborate with the team to devise and execute strategies for enhancing client satisfaction and retention
Contribute to fostering new client relationships and business prospects
Manage client accounts diligently, ensuring their contentment
Communicate with clients via phone, email, and chat, offering comprehensive product and service information
Resolve client issues efficiently through troubleshooting and collaboration with team members
Assist in the formulation and implementation of client retention strategies
Qualification
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Required
Excellent communication skills, encompassing strong written and verbal abilities and phone etiquette
Proficiency in multitasking and prioritization within a fast-paced environment
Detail-oriented nature coupled with strong organizational skills
High school diploma or equivalent required
Preferred
Previous experience in a customer service or client-facing role preferred but not mandatory
Benefits
Remote work with flexible scheduling options
Professional development and growth opportunities
Comprehensive training provided
Commission-based incentives
Company
Booking with Brooke
Making your Dream Vacations a Reality!
Founded in 2022
1 employee
Funding
Current Stage
Early StageCompany data provided by crunchbase
