PSCU · 1 day ago
Client Delivery Analyst III (Credit Conversions) - Remote
Remote-USA
Full-time
Remote
Senior Level
$76K/yr - $97K/yr
7+ years exp
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Responsibilities
Meet with client to discuss specifications, work with client and vendors to determine project options, and facilitate meetings with key client personnel including IT for network connectivity, file mapping, and project technical specifications
Extensive knowledge and understanding of all PSCU products and solutions associated with debit and/or credit card processing and how they are implemented in conjunction with the setup of new debit and/or credit card programs.
Work with credit union staff and vendors to execute the project plan, ensuring technical tasks are completed accurately and on time
Complete gap analysis to define system set-up requirements
Provide consulting and guidance to client on the best approach to meet their business requirements for assigned projects.
Identify and report outstanding issues to the assigned project manager; assist with issue resolution
Ensure quality in the project process; communicate technical aspects and requirements of projects with third-party vendors internal Project Support Team
Provide technical support to credit unions during the design, development, and implementation phases of the project
Validates system parameters and conducts testing; modifying program parameters when necessary
Provide Post implementation support for new Velera projects
Assist with consulting and guidance on resolving major Production issues by identifying impact and by defining and implementing a resolution for resolving
Qualification
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Required
Bachelor’s degree in Systems, Business Management or related field, or equivalent combination of education and experience required.
Seven (7) years of related experience in the payment processing industry required.
Thorough understanding of payment card products, support services, and processes required.
Five (5) years of related experience in business or system analysis.
Three (3) years of client-facing project support experience required.
Experience is required to complete card processing conversions that require migrating data from one processing platform to another.
Preferred
First Data platform experience preferred.
Benefits
Competitive wages
Medical with telemedicine
Dental and Vision
Basic and Optional Life Insurance
Paid Time Off (PTO)
Maternity, Parental, Family Care
Community Volunteer Time Off
12 Paid Holidays
Company Paid Disability Insurance
401k (with employer match)
Health Savings Accounts (HSA) with company provided contributions
Flexible Spending Accounts (FSA)
Supplemental Insurance
Mental Health and Well-being: Employee Assistance Program (EAP)
Tuition Reimbursement
Wellness program
Company
PSCU
PSCU/Co-op Solutions is the nation’s premier payments credit union service organization (CUSO) and an integrated financial technology solutions provider.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Chuck Fagan
President and CEO
Tom Gandre
Chief Operating Officer
Company data provided by crunchbase
