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Company

Conifer Health Solutions · 1 day ago

Client Delivery Executive- Remote

Frisco, TX

Full-time

Remote

Mid, Senior Level

$73K/yr - $109K/yr

5+ years exp

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Responsibilities

Responsible for budgeting, forecast and Annual renewal of All executed CCNs each year – Managing key contract documents such as Master Facility Listing and Services provided.

Works collaboratively with RCM Senior Directors and Client Delivery Directors in setting direction of client revenue cycle project and performance improvement efforts including: defining issues; identifying root causes; interpreting data; understanding data dependencies; goal setting; establishing tracking and reporting metrics; updating project plans; and, providing performance reports and deliverable preparation.

Effectively organizes content & format of documents & analyses to facilitate understanding & decision making by RCM and client Senior Leaders

Perform Interim Client Delivery Executive Level work throughout the year as a part of the Development Plan and as Interim needs arise.

Provides project management, analysis and/or technical expertise for a broad array of Revenue Cycle initiatives. Has responsibility for assisting teams in support of Regional or National Analysis.

Synchronizes efforts between RCM and other conifer business units in support of client revenue cycle performance improvement initiatives

Develop, implement, analyze, and maintain RCM dashboards, scorecards, status reports and other standard reports.

Produces or develops deliverables for RCM Senior Director client meetings.

Qualification

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Revenue Cycle ManagementClient Service ExperienceMicrosoft OfficeProject ManagementBusiness Intelligence PlatformsData InterpretationBusiness AcumenInterim Client Delivery ExecutiveSoft Skills

Required

Extensive experience interacting with Client Service - minimum of 5+ years

Effective writing, presentation and communication skills

Effective in influencing and negotiating - builds relationships and respect across functions and at all levels to gain support

Extensive Knowledge of Revenue Cycle Management

Knowledge of Industry Issues and Concerns

Intermediate-advanced analytical skills demonstrated through the successful performance of numerous special analytical projects

Soft skills, including business partnering in a matrix organization

Extensive working knowledge of Microsoft Office, Showcase and Business Intelligence Platforms

Ability to interpret requests/requirements and effectively present data to support performance improvement activities

Ability to prioritize work efforts

Ability to work successfully under deadlines

Requires an understanding of systems and processes that impact revenue cycle performance and capabilities.

Central point of contact between Conifer service lines and the client regarding performance.

Possesses the ability to build trusting relationships with Client Executives at all levels.

Possesses analytical ability sufficient to work in a data-heavy environment and to identify trends in the data.

Possess business acumen with an emphasis on: effective communication (i.e., listening, written and verbal), negotiation, influencing decision makers, business planning, strategy, problem solving, decision making and time management skills.

Understanding of the market, trends, competition, and key pain points for hospital executives.

Intermediate MS Office required (Outlook, Excel, Word, and PowerPoint)

B.A. /B.S. degree or equivalent experience

Benefits

Medical, dental, vision, disability, life, and business travel insurance

Management time off (vacation & sick leave) – min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.

401k with up to 6% employer match

10 paid holidays per year

Health savings accounts, healthcare & dependent flexible spending accounts

Employee Assistance program, Employee discount program

Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

For Colorado employees, Conifer offers paid leave in accordance with Colorado’s Healthy Families and Workplaces Act.