Lumenalta (formerly Clevertech) · 2 hours ago

Client Delivery Manager

United States

Full-time

Remote

Mid Level

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Artificial Intelligence (AI)Data Center Automation

Work & Life Balance

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Responsibilities

Develop a deep understanding of client needs, positioning yourself as both a strategic partner and the go-to resource for ensuring that solutions align with their objectives.

Lead the end-to-end delivery of bespoke software solutions, managing project timelines, resources, and deliverables to ensure seamless implementation and client satisfaction.

Proactively identify new opportunities to help clients expand their business with us, driving growth through both relationship management and delivery excellence.

Act as the bridge between clients and internal teams, facilitating effective communication and ensuring smooth execution across the project lifecycle.

Cultivate relationships with key stakeholders to gain insight into client objectives, provide regular status updates, and ensure satisfaction throughout the engagement.

Help clients realize the full potential of our solutions by identifying ways to deepen their engagement and ensuring successful product delivery that supports their strategic goals.

Oversee client relationships and product delivery processes to drive ongoing success and growth, ensuring that solutions meet high standards of quality and are delivered on time and within scope.

Resolve issues swiftly, adapting project plans as needed to align with changing client needs or priorities.

Qualification

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Client Relationship ManagementProject Lifecycle ManagementBespoke Solutions DeliveryBusiness AcumenTechnical Background

Required

Proven success in fostering strong client relationships, managing project lifecycles, and leading end-to-end delivery of bespoke solutions.

Understands the client’s business landscape and identifies ways to drive mutual growth, both through strategic partnership and efficient delivery.

Takes initiative to solve problems, maintain project momentum, and deliver on promises, ensuring client satisfaction and success.

Able to navigate shifting priorities and timelines, coordinating effectively between clients and internal teams to ensure seamless delivery.

Effectively leads client engagements and product delivery, building strategies for long-term partnership and timely project completion.

Foundational understanding of technical products to ensure clear and effective communication with internal and client teams.

Ability to support technical discussions as needed while maintaining a focus on both business growth and delivery success.

Company

Lumenalta (formerly Clevertech)

Glassdoor

4.1

We’re Lumenalta ✨ Previously known as Clevertech, we’re a group of highly-trained technologists that have supported the world’s leading brands across industries since 2000.

Founded in 2000