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Company

TD SYNNEX US · 11 hours ago

Client Executive - CCA

Miramar, FL

Full-time

Remote

Mid Level

3+ years exp

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Responsibilities

Creates and owns customer business plan and pricing model that includes :

Partner's Value proposition and offerings

Geographic coverage mapping

Comprehensive Marketing plan for new business, installed base and renewal/annuities business

Establish quarterly and annual sales goals, reporting and reviewing actual vs goals

Solutions Path engagement, training and certification schedule

Monthly sales review and action item list

Quarterly business review with BU management and related Supplier team

Provide an increased level of account coverage in order to :

Develop and enhance our executive level customer relationships with our strategic and ISV partners

Grow share of wallet in winning more business lines by improving the 'customer experience' with TD SYNNEX by incorporating more TD SYNNEX brand services and renewed focus on solutions and customer satisfaction Identifies sales leads for the field organization through Corporate Management by identifying opportunities, developing operational plans and providing leadership to advocate TD SYNNEX's capabilities at the customers corporate management level utilizing the customers assigned account team.

Communicates with the customer on a proactive basis in order to identify customer satisfaction issues and isolate root causes of any perceived problems.

Designs corrective action plans that resolve identified problem to improve customer relations.

Coordinates the action plan requirements to appropriate support groups (e.g. TD SYNNEX Services)

Owns and manages strategy for the customer.

Ensure cross-divisional teamwork in order to leverage TD SYNNEX's value in achieving the customer's business vision.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Business Partner RelationsBusiness PlanningClient DevelopmentClient StrategyCommercial SalesCustomer Service DevelopmentCustomer SolutionsLarge Group PresentationsPresenting to GroupsSales PresentationsSales ServicesStakeholder DevelopmentStakeholder ManagementStakeholder NegotiationsStrategic Planning

Required

Bachelor's degree or equivalent experience from which comparable knowledge and job skills can be obtained.

3+ Years of relevant work experience.

Proficient in English (level B1 or higher) required.

Full knowledge of assigned product / service line.

Gaining understanding of organization's entire product / service line.

Works on small to mid-size accounts of moderate complexity.

Works with some supervision.

Performs and perfects sales and service tasks and procedures under self-direction.

Builds relationships directly with customers to broaden customer base and increase sales.

Actions impact the success of the entire work group.

Failure to accomplish goals or meet customer expectations will result in failure of work group to meet goals.

Preferred

3+ years’ experience in BA, Marketing desired.

IT Certifications desired.

Able to travel up to 50% of the time (desired).

Benefits

Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.

Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.

Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.

Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.

Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.

Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.