More Than Scaling ยท 4 hours ago
Client-Facing Google Ads Strategist (PPC) Client Success Manager (CSM)
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Responsibilities
Client Onboarding: Responsible for taking over all client relations once they have enrolled
Client Communication: Will be responsible for answering all client questions and addressing any concerns in an efficient, retention-based manner. This will be accomplished via slack communication (channel, huddle, etc)
Media Buying Communication: Communicate with Media Buyers and ensure campaigns are rolling & performing
Weekly Progress Reports: Send timely and consistent reports to clients auditing their tracking sheet. Communicate results from campaigns and KPIs achieved
Monitor Media Buying Progress: Stay informed on everything occurring with Media Buying department
Problem Solving: Be prepared to create strategies for successful campaigns
Qualification
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Required
Minimum of 2 years of demonstrated experience with Google Ads within the e-commerce industry.
Profound knowledge of essential e-commerce metrics.
At least 2 years of confirmed experience in a Customer Success position.
Fluent in both written and spoken English.
Prior experience in a digital agency is a MUST.
Must be located in EST or CST.
Maintain an in-depth understanding of the customer & their goals.
Experience in Google Ads analytics and providing insights for improvement.
Strict attention to detail and cross checking data.
Highly motivated, organized, and efficient.
Strong attention to detail.
Excellent communication skills and ability to relay ideas clearly.
Ability to relay technical information to clients, and relay client information to Media Buyers.
Must be friendly and able to clearly communicate with clients in video and written form.
Ability to manage multiple projects consecutively.
Ability to problem solve and provide effective solutions to issues as they arise.
Company
More Than Scaling
As a Google Growth Partner, More Than Scaling transcends the ordinary agency experience.
Funding
Current Stage
Early StageCompany data provided by crunchbase