Client Onboarding Specialist @ RepeatMD | Jobright.ai
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RepeatMD · 3 hours ago

Client Onboarding Specialist

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CRME-Commerce

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Responsibilities

Driving successful customer onboarding by becoming their trusted advisor, guiding them through the RepeatMD journey with expertise and empathy
Crafting personalized RepeatMD experiences that align with each client's unique business goals and vision
Empowering clients through engaging, screen-sharing training sessions that transform them into RepeatMD power users
Unleashing client potential by designing rewards, offers, packages, and memberships that drive customer engagement and loyalty
Provide strategic insights on leveraging the RepeatMD app to fuel business growth and stay ahead in the competitive medical aesthetics + wellness industry
Champion client success stories, accelerating their Time to Value and fostering long-term partnerships
Collaborate with cross-functional teams to continually enhance the onboarding process and product features based on client feedback

Qualification

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Client-facing experienceOnboarding experienceBusiness acumenProject management toolsCRM systemsSalesforceEmpowering small businessesRelationship building

Required

Proven track record in a client-facing role, preferably in onboarding or implementation
Sharp business acumen with the ability to quickly grasp and articulate the strategic drivers of diverse medical aesthetic practices
Exceptional communication skills with the ability to captivate and influence audiences at all levels, from front-desk staff to practice owners
Demonstrated ability to navigate challenging client situations with grace, turning potential obstacles into opportunities for stronger relationships
Self-starter mentality with a knack for creative problem-solving and a drive to exceed expectations
Collaborative team player who thrives in a fast-paced, high-growth environment and adapts quickly to change
Natural ability to connect with a wide range of personalities, fostering positive relationships both internally and externally
Passion for empowering small business owners and contributing to their success in the medical aesthetics industry
Proficiency in project management tools and CRM systems (experience with Salesforce is a plus)

Benefits

Employee Bonus Plan
Medical, Dental, Vision, and 401k through Justworks
Stock options
Unlimited PTO
Parental leave; (12-weeks maternity and 4-weeks paternity leave) because we know that being a parent is the most important job you’ll ever have.

Company

RepeatMD

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RepeatMD helps aesthetic and wellness practices grow their businesses through an inbound revenue platform that automates revenue generation.

Funding

Current Stage
Growth Stage
Total Funding
$54.21M
Key Investors
Silicon Valley BankMercury
2023-11-27Series A· $40M
2023-11-27Debt Financing· $10M
2023-01-20Seed· $4.21M

Leadership Team

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Phil Sitter
Chief Executive Officer
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Adam Lamprecht-Morphew
Creative Director, Co-Founder
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Company data provided by crunchbase
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