Percepta · 4 hours ago
Client Operations Analyst (Part Time)
Dearborn, MI
Part-time
Remote
Entry Level
$19.60/hr - $22.50/hr
2+ years exp
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Responsibilities
Complete analytical responsibilities
Provide Quick Lane, ESP, Retail and Sales information reports and tracking
Provide support for budget reporting and financial analysis
Generate reports, analyze data, and identify areas to improve performance
Track local promotions
Provide Customer Support
Support Zone Managers with report generation and presentation creation
Technology support, including Regional website maintenance
Maintain Regional calendar of events
Provide general office administrative support
Coordinate Regional meetings and events
Mail/package acceptance and handling
Building security and related issues
Ordering office supplies
Answering phones
Safety preparedness, including Disaster Recovery Planning
Dealership file maintenance
Hardware and machine maintenance
Make travel arrangements as requested
Complete all other miscellaneous tasks requested by Regional office personnel
Provide support and guidance to all other regional Analysts including, but not limited to;
New hire guidance and support (i.e. available to answer questions as new hire gets acclimated) – provide training on tasks if applicable
Maintain Regional Analyst SharePoint site
Maintain Regional Analyst contact list
Ensure regional analyst work instructions are maintained by region
Qualification
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Required
High school diploma
2-3 years office administration experience
Strong computer skills in MS Office: Word, Excel, Access, PowerPoint, and MS Outlook
Strong problem solving and decision-making skills
Proven experience multi-tasking in a fast-paced environment
Responsible, accountable and able to work independently and as part of a team.
Strong customer service skills and relationship building skills
Strong Team building skills, to work well within a close team environment – self-sufficient, resourceful and works well with minimal supervision
Strong verbal and written communication skills
Strong multi-tasking skills and ability to plan and prioritize responsibilities.
Ability to demonstrate a high degree of professionalism.
Strong attention to detail and analytical aptitude
Ability to display a high degree of discretion in dealing with confidential documents and information
Ability to interact with all internal and external departments and contacts & members in a professional manner.
Preferred
Experience analyzing and interpreting sales reports an asset
Benefits
Dental/Vision/Life Insurance
Flexible Spending Account (FSA)
401(k) with company match
Vacation/Sick Time and Paid Holidays
Tuition Reimbursement
Employee Assistance Program
Employee Discount Program
Training and Development Programs (Percepta College)
Employee Rewards Program (Perci Perks)
Company
Percepta
Percepta is a global, contact services company that builds customer loyalty.
1,001-5,000 employees
Funding
Current Stage
Late StageLeadership Team
Todd R. Somerville
Vice President of Sales
Recent News
2024-05-05
Company data provided by crunchbase
