AIS (Applied Information Sciences) · 4 days ago
Client Partner
Massachusetts, United States
Full-time
Remote
Senior Level
7+ years exp
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Responsibilities
Sets a clear vision and leads the execution of the account growth strategy in order to develop and maintain High Value AIS accounts
Together with the core AIS team, develop quarterly and annual account plans.
Understands and can articulate the client’s most critical issues and challenges. Is forward looking--doesn’t just react to client requests, but actively works with the senior client stakeholders to help define his/her agenda.
Captures and communicates the core value that AIS delivers in support of the client’s goals.
Meet periodically with the core AIS team to review, reflect, and strategize about how to improve the relationship and serve the client.
Seek client feedback on the AIS’s performance.
Follows up on agreed actions and ensures team members meet their commitments.
Grow overall AIS invoiced revenue and profit.
Identify strategies and implement tactics to renew and extend revenue generation on existing engagements in assigned Accounts.
Identify strategies and implement tactics to establish new revenue streams in assigned Accounts.
Expand and diversify revenue generation by closing business in new Accounts.
Establish and maintain consultative, value-based, trusted-advisor relationships to cultivate leads and harvest opportunities with assigned Accounts.
Maintain frequent, routine contact with key account personnel including executives, line of business managers, and personnel within business, IT, program and contract departments.
Identify and target key account personnel (potential sponsors and influencers) for potential business development and revenue growth.
Establish a thought leadership relationship with senior client executives and facilitate the development of a vision for the overall success of the business area or company.
Acting as an entrepreneur, showcase the best that AIS has to offer by mobilizing the right people, resources, solutions and ideas into each client relationship.
Maintain a network of teaming and vendor partners, especially our primary partner Microsoft, to expand and diversify service and solution offerings.
Ensure customer satisfaction by working in partnership with the AIS Delivery & Operations team.
Maintain situational awareness of day-to-day activities on the ground to ensure overall client satisfaction.
Serve as AIS’s Executive Representative providing the client a point of contact which the client can share project goals and challenges. The Client Partner should use this function assists in creating covenant between the Client Partner and, sharing any/all risks conveyed by the client back to Delivery and assist in identifying mitigation strategies, which will help facilitate trust and covenant between Client Partner and client.
Qualification
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Required
Proven client Partner experience with large SI/IT Services organizations with responsibility of managing and growing accounts with P&L of $25M/annually and experience in managing large Global, Fortune 500 clients in Banking, Financial Services and/or Insurance space or similar industry
7+ years of experience in all areas of IT consulting, including complex IT infrastructure deals, cloud transformation (preferably Azure), modern application development, Cybersecurity, low code/no code platforms, Data Engineering or similar areas. Experience with AI and ML is preferred
Rich experience in crafting pricing models, win strategies for large, transformational, multi-year, multi service line deals for Fortune 500 clients with annual revenue run rate of $10M plus
Experience in all facets of IT outsourcing services including core IT services, business consulting and business process outsourcing (BPO) services or other related services
Excels in establishing and maintaining relationships built on trust and reliability.
Experienced with targeting accounts, developing and executing account plans
Experience managing contract and service delivery, including estimating, schedule, budget, profitability, issue resolution, and authoring proposals / statements of work.
Preferred
Serve as the Capture Manager on business development-related tasks within assigned Accounts, including supporting and contributing to proposal activity.
Support bid and proposal activity for new Accounts including attending initial meetings with the Business Development team, crafting presentations and demonstrations, and writing proposals or statements of work.
Company
AIS (Applied Information Sciences)
AIS (Applied Information Sciences) specializes in IT transformation for large commercial and federal enterprises, delivering compliant and transformative cloud and data solutions that speed up time to value, sunset legacy technology, and accelerate innovation.
501-1,000 employees
Funding
Current Stage
Late StageLeadership Team
Fred Elleman
Owner & CEO
Larry Katzman
President & CEO
Recent News
Company data provided by crunchbase
