149 applicants

Company

Original Job Post

Securly · 2 days ago

Client Project Manager

United States

Full-time

Hybrid

Mid Level

Wonder how qualified you are to the job?

Maximize your interview chances

EdTechSecurity

H1B Sponsorship

Comp. & Benefits

Hiring Manager

Drew Ostrem

Insider Connection @Securly

Discover valuable connections within the company who might provide insights and potential referrals, giving your job application an inside edge.

Responsibilities

Project Management: Develop and manage comprehensive implementation plans for new clients, coordinating between client teams, internal technical teams, and other resources.

Client Support: Resolve client support tickets efficiently, coordinating with necessary teams to ensure client satisfaction.

Product Development Support: Assist Product Managers in testing new features, providing user documentation, and offering valuable user feedback.

Sales Support: Conduct product demonstrations for prospects and support the sales team during the pre-sales process.

Process Improvement: Continuously identify and implement improvements to the implementation and support processes.

Reporting and Analysis: Generate regular reports on project status, client health, and key metrics for leadership decision-making.

Cross-functional Collaboration: Work closely with sales, technical, and customer success teams to ensure smooth handoffs and consistent client experiences.

Training and Enablement: Develop and deliver training materials and sessions for clients to ensure effective use of Securly's solutions.

Qualification

Find out how your skills align with this job's requirements. If anything seems off, you can easily click on the tags to select or unselect skills to reflect your actual expertise.

Project ManagementTechnical ProficiencyProduct KnowledgeEducational Industry KnowledgeProblem-SolvingAdaptabilityInfluential CommunicationClient Relationship ManagementGoal OrientationStrategic ThinkingCross-functional CollaborationEmotional IntelligenceGrowth MindsetContinuous Learning

Required

Grit, Resilience, and Work Ethic: Ability to persevere through challenges and consistently deliver high-quality work.

Influential Communication, presentation, and Client Relationship Management: Skill in conveying information effectively and persuasively to a diverse audience and skills in building strong client relationships

Project Management Excellence and Time Management: Proficiency in planning and executing complex projects while managing multiple priorities.

Technical Proficiency and Product Knowledge: Deep understanding of Securly's products and implementation technicalities.

Problem-Solving and Adaptability: Capacity to resolve complex issues and adapt to changing circumstances.

Goal Orientation and Strategic Thinking: Ability to set ambitious goals and align implementation strategies with long-term objectives.

Cross-functional Collaboration and Emotional Intelligence: Skill in working effectively across teams while managing emotions and relationships.

Growth Mindset and Continuous Learning: Commitment to ongoing skill development and process improvement.

Educational Industry & product Knowledge with technical proficiency: ability/previous similar evidence to high support that can Deeply understand Securly's products and implementation technicalities and clients.

Benefits

Competitive Compensation

Health and Well-being

Parental Leave

Flexible Time Off

Professional Growth

Remote-First Culture

Company

Securly

Securly is a student safety platform that designs for cyber compliance services.

Founded in 2012

San Jose, California, USA

201-500 employees

http://securly.com

H1B Sponsorship

Securly has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Trends of Total Sponsorships

2023 (1)

2022 (1)

2021 (5)

2020 (6)